Piazza Auto Group

"Couldn't Have Asked for More ... "

We worked with Sue Choi to purchase a new GLI for our son.  Initially my contact was via email with very quick and accurate responses from Sue.  My husband visited the dealership to view a pre-owned GLI and realized that Sue could locate a new vehicle with all the specifics that we were desiring.  Within a few weeks we had delivery of the exact car we were seeking at an incredible price.  The delivery was awesome with every detail and then some covered by Sue and her team.  She was exceptionally knowledgeable about the technical features of the car and helped to program many features prior to us leaving the dealership.  We couldn't have asked for more.  Obviously, it was more than worth our trip to travel 1.5 hours to this dealership and we would highly recommend Sue and Piazza to anyone in the market for a new VW.  We would rate our experience a 10 plus!  

Robin February 21, 2012, Piazza Volkswagen of Ardmore

"A Pleasurable Experience"

I wanted to let you know what a great job Jennifer, John and Osh did last week.  I brought my father in to purchase a CR-V.  He was a little uncertain about buying an SUV and Jennifer and John did a great job of making him feel comfortable with the purchase.  Jennifer was also able to help with a dilemma --- but everything worked out so smoothly. It was a pleasure to deal with your team!

Rosemary February 20, 2012, Piazza Honda of Philadelphia

"Very Impressed with Piazza Honda of Pottstown"

I was very impressed with your dealership and Tom Manogue.  I had only intended to come in and see the car in person (having only seen it online) and to maybe drive one.  Tom was so accommodating, especially in that awful weather yesterday.  I wanted to see a car in the blue color and he showed me one outside and the car I ended up buying was next to it.  No pressure from him which is refreshing for a woman buying a car for herself.  This is at least the 9th or 10th new car I've bought over the years and this was refreshing!  Joe was also very nice to work with.  Keep up the good work.  I would not hesitate to recommend your dealership to anyone!

Judith February 17, 2012, Piazza Honda of Pottstown

"Best Sales Purchase by Far!"

Our experience at Piazza Mazda since our purchase 2 years ago has been by far the best ever.  The purchase was great because we were not haggled by any salesperson.  As far as the service goes, we always get the car back before the promised time and in this day and age it is a rarity.  We even started bringing our Jetta to this dealership for service. 

JB February 16, 2012, Piazza Mazda of West Chester

"Excellent Service Department"

I have always had the same person service my car since I bought it there, Jim Marx.  He has always done such a great job and I swear by him because my car is 10 years old and has close to 140,000 miles on it.  I brag to people that Mazda makes a great car and the service department is the best. 

Amela February 16, 2012, Piazza Mazda of West Chester

"Thank You! "

To Donna Dunn,

Everyone at Piazza Honda of Pottstown is so (almost too) nice.  It says a lot to the dealership when you have happy people working for them.  It also says a lot of you to be there for 21 years.  I always receive outstanding, courteous service, completed correctly, in a timely fashion, every time. 

Ken February 15, 2012, Piazza Honda of Pottstown

"Always A Pleasant Experience"

When I visit Piazza Mazda for service, it's always a pleasant experience. It's easier for me to wait for the service to be done, and since they usually have the parts they need in stock, they can quickly figure out what's wrong, and fix the problem. I think their prices are very fair, so all-in-all, it's a convenient, nice, experience.

Krista February 15, 2012, Piazza Mazda of West Chester

"Excellent Customer Service"

Hello Neil,

I want to thank you for providing my wife with excellent customer service.  She informed me that everything went well, and that the wait was not all that bad.  Also, the car wash that accompanied the service was very much appreciated.  I will definitely continue my relationship with you for future needs.  

James February 15, 2012, Piazza Volkswagen of Ardmore

"100% easy at every step!"

The only thing we didn't so was meet the service staff, but only because we did a last minute purchase on a Saturday evening at 8pm.  Our sales rep, Nicholas Price, was honest, knowledgeable, accommodating with meeting our late notice needs and I would recommend him to anyone. 

Brian February 14, 2012, Piazza Mazda of West Chester

"Excellent Experience at Mike Piazza Honda"

I honestly did not think I would walk out of Mike Piazza Honda with anything, but after everybody's help I am walking out with the EXACT car I wanted!!!  2009 Honda Accord coupe!!!

Shannon February 8, 2012, Mike Piazza Honda

"Great Experience at Piazza Mazda "

I had a great experience at Piazza Mazda. Everyone was very friendly and helpful. Bob Daily was very knowledgeable and was able to answer all of my questions. He was also always available to answer my questions whenever I called. Pat, the general manager, was very helpful as well kind and courteous. I would gladly recommend this dealer to my friends and family.

San February 7, 2012, Piazza Mazda of West Chester

"Exceptional Service"

Just purchased my 2010 MDX as took it in for a once over. Scheduled a service call online, and within a very short time engaged in a conversation with Marie to firm up the date and time. Once at their Service center, I was greeted promptly with plenty of "Hellos" and the door held open for me as I entered the Service desk area. I had a list of issues for them to review with me, and they took the time to document and cover each one thoroughly. In fact, some issues were discovered that required additional warranty repair, and the return visit was scheduled in the near future with a loaner car promised for the day. This is exactly what I would have expected for an Acura Service Dealer, and I hope this level of service continues as long as I own this vehicle. Exceptional service is what earns my continued business - so far, excellent.

Tim February 3, 2012, Piazza Acura of West Chester

"Wonderful Mazda Dealership"

The service department is courteous, responsive and straight shooters. It's never fun to take a car in for service, but Piazza Mazda tells you what's wrong and what needs to be done - priority-wise. They recognize customers don't have unlimited funds and work with you. I have bought several Mazdas there and have always used their service department.

Paul February 2, 2012, Piazza Mazda of West Chester

"Great Service Everytime!"

I was just in for help with my car remote.  I didn't have my van with me.  George walked me through the steps to reprogram and offered to help anytime.  What a wonderful employee!  He is a walking billboard for Piazza Honda of Drexel Hill!  That is why I keep coming back for service.  Thanks!

William February 1, 2012, Piazza Honda of Drexel Hill

"Highly Recommended Dealer and Salesman "

Very Professional staff, they took all of the time to answer all questions. I would have no problem recommending Mike Lappin and Mike Piazza Honda. I would definitely consider buying from Mike Lappin and Mike Piazza Honda again.

Edward January 31, 2012, Mike Piazza Honda

"Piazza Honda is the Best"

You guys are the best!  I have been buying cars for many years and have never received the treatment I received at Piazza.  I felt like I was the only person buying and everyone was catering to my wife and I; particularly thanks to Steve. 

Carmen January 31, 2012, Piazza Honda of Pottstown

"Piazza Honda of Philadelphia is Top Notch"

I have owned 4 Hondas in my life, 2 used and 2 new.  The majority of the time all 4 of these cars were serviced at Piazza Honda of Philadelphia and I will continue to service my cars there.  The staff is very friendly and the waiting area is comfortable.  My service advisor, Christopher Calciano, is a great guy.  In the past with my previous cars, some of the issues I didn't understand, Christopher would physically show me the problem part and explain to me how it works and why the fix is needed.  I really appreciate that since I can see if a part of my car is broken/damaged, instead of taking someone's word for it.  Overall, Piazza Honda of Philadelphia is top notch compared to other dealerships I went to in the past. 

Yungly January 28, 2012, Piazza Honda of Philadelphia

"Great Salesman!"

Bob Dailey was courteous and a knowledgeable salesman.  This made the transaction stress-free.  

Joann January 26, 2012, Piazza Mazda of West Chester

"Not Pushy"

Our sales associate, Mike Losardo and the General Manager, Pat Oliveto, went truly above and beyond to make us happy with our purchase.  They listened to what we could afford and what we wanted to pay.  They tailored the deal to my liking without being pushy.

Sucheendra January 25, 2012, Piazza Mazda of West Chester

"Our Recent visit at Piazza Acura of Reading..."

Dear Mr. MacCloskey,

My husband Mark and I visited your showroom last week, interested in a CPO vehicle.  We wanted to provide some positive feedback about our time at your dealership.  Your Client Representative, Jessica Diefenderfer assisted us.  She was welcoming and very pleasant.  She listened carefully to our needs and was most accommodating in showing the cars that came close to our target (even in the frigid weather!).  We were very impressed by her knowledge of the inventory and willingness to satisfy our search for the right car.  I assure you that we will recommend your dealership...and especially Jessica...to our friends and family. 

Jessica & Mark January 22, 2012, Piazza Acura of Reading

"Nice and Personable"

Lee Levy was very nice and personable.  The people at Piazza Mazda are great: sales, service and technicians.  They were very patient and thorough with explaining all the details I needed and wanted to know. 

Tracy January 22, 2012, Piazza Mazda of West Chester

"Thank You for a fantastic Car Buying Experience ... "

On behalf of myself and my family we would like to thank you for the fantastic car buying experience.  My wife and I were very hesitant on leasing a car because of the past experiences we have had with car dealerships.  Everyone at Piazza Honda of Reading were up front and extremely honest.  The car buying experience has become a nightmare, but NOT at Piazza Honda of Reading.  Tom Miller our sales representative and it was not a game with Tom, it was a very pleasant transaction.  I will never do business with any other dealership, but Piazza Honda of Reading.  We love the Honda Accord and thank you so very much for making the car buying process a great one.  

Joseph January 19, 2012, Piazza Honda of Reading

"Mike Losardo - Excellent Salesmen"

We went to Piazza Mazda to get a new car, after doing a lot of research on prices/options etc. I was also told that Piazza were good with sales, and were reputable dealers. True to that, when we first walked in Mike was ever friendly and asked how he could make our day better. I told him that we wanted a specific vehicle with options at a specific price that I was willing to pay. He smiled and said he'll make sure we get there. I told him what we wanted, without much haggling I actually got a very fair deal for the vehicle I wanted. He did not try to sell me anything more than what I wanted, and needed. True customer oriented sales!! We walked out with a brand new car and a sense of accomplishment. Mike went out of his way to make sure we were taken care of at every step of the car-buying process and would definitely give him 2 thumbs up!

Suchee January 18, 2012, Piazza Mazda of West Chester

"Highly Recommended"

Frank was great to deal with. He did not waste my time and got the deal done in a timely manner. It was worth the 1.45 hr drive to the dealership for the service and the quality car that I wanted. I would recommend Piazza Honda and Frank to anyone that is looking for a quality certified Honda

VK January 17, 2012, Piazza Honda of Drexel Hill

"Wonderful Service Department"

I was given current service discounts, which were available online; even though I was unaware of them.  I appreciated the quality of the service provided by the service consultant.  The work was done thoroughly!

Marla January 16, 2012, Piazza Acura of Ardmore

"Friendly & Prompt"

The staff at Piazza Honda of Philadelphia is very friendly and prompt.  They told me what was going on and what the extra charges were going to be.  They knew my name when I walked in.  It was a great experience!

George January 11, 2012, Piazza Honda of Philadelphia

"Very Pleased! "

They did a good job in repairing my car.  It was done quickly.  They explained to me what the repair was; very well.  I was pleased with the whole experience. 

Stephen January 10, 2012, Piazza Honda of Philadelphia

"Wonderful Body Shop"

We recently brought my daughter's 2011 Nissan Sentra to your body shop to repair extensive damage that occurred when she was rear ended on the Baltimore/Washington expressway on her way to school.  We worked with Paul O'Connell, your body shop manager.  You should know that Mr. O'Connell was at all times helpful and thoroughly professional and a credit to your organization.  We were under a time constraint in wanting the repairs completed prior to her return to college from winter break.  Paul went out of his way to ensure that the repairs were completed on time and exceeded our expectations.  Even when I was pressing him, on a completion date, he was extremely courteous and professional.  When there was a slow up, because of the need for the delivery of additional parts, Paul diligently worked through the problem and our daughter was able to return to school in her own car.  Although, I currently drive a Nissan, my wife purchased her vehicle at your dealership.  I will seriously consider moving to a Honda product next, solely because of the fine work of Paul O'Connell.  He is to be commended.  

Patrick January 9, 2012, Piazza Honda of Drexel Hill

"Great 1st Service! "

My service consultant, Sean Gibson, was extremely helpful, courteous and friendly.  He took the extra time to go over everything with me; as he did our initial first new car check-up.  I greatly appreciate every experience that I have had at this Piazza dealership.  Everyone is great and I notice that extension to all customers, when I visit the service department.  Keep up the good work.  I am glad to have purchased my new vehicle from Piazza!!  I recommend your dealership all the time! 

Elizabeth January 8, 2012, Piazza Volkswagen of Ardmore

"I'd give this whole experience a 10..."

George Farrell was excellent.  I didn't feel like I was talking to a "salesman".  He asked what we wanted, we told him and shortly thereafter, "my" car was driven to the front for me to test drive.  George explained and answered any questions/concerns thoroughly.  There was absolutely no pressure at any time.  I love the Accord.  George has followed through with calls to check on my satisfaction and to set up a time to get a remote start installed.  I'd recommend this dealership, especially George Farrell.  Upon completion of the sale, the head of the dealership came out to thank me personally, and to check on my satisfaction.  I'd give this whole experience a "10".  Thanks George.  

Kathy January 5, 2012, Mike Piazza Honda

"Enjoyable Experience"

Both Bob Dailey and Pat Oliveto made the whole experience enjoyable and easy plus a great deal to boot!  I love the car, but it is a little cold for the sunroof today!  I am sure my son wants the green car in the showroom, but he still has 14 years to go. 

Henry January 4, 2012, Piazza Mazda of West Chester

"Never Disappointed "

I can't imagine that I would visit another dealership before going to Mike Piazza Honda first.  My experience is always top rate and I never leave disappointed.  If I do have a problem, I know that I can rely on my sales representative, Jimmy Abgarian, to point me in the right direction.  I have sent several friends and family members to Mike Piazza Honda and told them to ask for him personally, and I will continue to do so in the foreseeable future. 

Strach January 2, 2012, Mike Piazza Honda

"Great Place! "

Sean helped get all three car seats in and out of the cars and even held my baby, while I attached his baby seat.  The associate in parts offered my other children juice while they waited.  All were very attentive to our special needs. 

John December 31, 2011, Piazza Volkswagen of Ardmore

"Highly Recommended Service"

I was in for service a couple of weeks ago.  My service advisor, Lionell Evans, whom was very pleasant and took very good care of my 2011 CR-V's needs.  He is an asset to your company and your service manager, Mike Quinn, is also great too. 

Joan December 30, 2011, Piazza Honda of Philadelphia

"Exceptional Service Visit "

My recent service visit was exceptional.  Piazza Acura of West Chester's service team continues to be courteous and very helpful to me.

Michael December 30, 2011, Piazza Acura of West Chester

"Highly Recommended Acura Dealer"

Mr. Mertoli was very friendly and informative. I had my car serviced for a routine oil change and inspection. The associate explained each point of inspection to me. He also showed me my cabin and engine filter and suggested I change the filters soon. I felt no pressure to purchase that day, and the associate even informed me that I could have the filters changed at my next service appointment. I purchased one of the filters that day. After a few experiences at Piazza Acura of West Chester, I will not take my car anywhere else. This dealer offers multiple coupons that can be used together, which is another positive. The service is great. The employees are friendly and honest. I have 5 Acuras in my family. This dealer has made owning my first car and Acura a joy.

Price December 28, 2011, Piazza Acura of West Chester

"Very much Appreciated"

Dear Mr. Reed,

This a long overdue but I wanted to contact you directly and let you know how much I appreciate what Donna Dunn did for me this time last year.  There was an issue with my XM radio that would have cost me a significant amount of money to fix; as my Odyssey was out of warranty.  However, Donna proactively contacted the appropriate folks within the Honda N.A. organization, who agreed to cover the cost of the repair minus a $100.00 cost to me.  I did not even ask; Donna knew that I would not be able to cover this repair especially during the holidays.  I cannot tell you how much I appreciated her insight and kindness.  I have been dealing with Donna for years, now I am on my third Honda Odyssey!  I still appreciate what Donna did for my family and I.  Best wishes for a great 2012!

Susan December 28, 2011, Piazza Honda of Pottstown

"Nice Sales Experience"

We had a very nice experience.  I wanted to let you know that Steve did a fantastic job on explaining the car and he had much patience with us and always had a smile on his face.  He answered any question we had no matter how small. 

Paul December 27, 2011, Piazza Honda of Pottstown

"Many Thanks! "

Thanks to Lee and the service team for extraordinary care and maintenance work on my 2004 TL last Thursday.  I had major timing belt and brake services performed and everything was done to perfection.  I have been a customer of WCA since 1996 and your level of service never fails to impress someone like me who knows a bit about cars and even does a lot of his own service.  But when the job requires professional care, I look forward to your dealership. 

Howard December 26, 2011, Piazza Acura of West Chester

"Great Service Experience"

I was greeted promptly and friendly. I did not have an appointment (state inspection and oil service) but was accommodated. I requested a shuttle to and from my office and that service was prompt an courteous. I was escorted to and through the check-out process.

Stuart December 23, 2011, Piazza Hyundai of Pottstown

"Thank You!"

Thank you to Josh for keeping my car running great.  He is the reason why I never take my car to another shop.  Also, thank you to the service department, especially the nice ladies at the check-out.  Merry Christmas and Happy 2012. 

Michael December 23, 2011, Piazza Honda of Drexel Hill

"Highly Recommended Dealership "

I went in for express service ... No appointment necessary. Found that my battery was bad, informed me of options and prices and I chose replacement core. All done in less than one hour for a good price. Nice friendly people, good waiting area. Highly recommended.

Ed December 21, 2011, Piazza Acura of West Chester

"Service Department is a Joy"

Piazza's service department is a joy to deal with and Lee Mang makes each visit a positive experience.  I always get my questions answered in a concise professional manner. 

Harris December 16, 2011, Piazza Acura of West Chester

"Piazza Honda of Drexel Hill is Outstanding"

The service at Drexel Hill Honda is outstanding.  I dropped my car off for an oil change and state inspection with the intent of picking up the car the next morning.  I dropped the car off after 5pm knowing full well that the car would not be done the same day.  To my surprise, the car not only had the oil change, but the inspection done as well, with a phone call between 7-7:30 pm the same day saying that I could pick up the car.  I was extremely impressed and pleased.  This is not the first time that this has happened.  I hit something in the road and ended up with a flat tire; I brought the car to the dealership that night and it was repaired within an hour.  I would definitely recommend your service department, as well as, the sales department for the purchase and care of a Honda.  Thank you again.  The service and friendliness of your staff is outstanding and greatly appreciated. 

Cindi December 8, 2011, Piazza Honda of Drexel Hill

"Courteous & Knowledgable"

We found Mike courteous and knowledgeable as we looked into purchasing our Honda Accord.  He took the time to answer all of our questions and followed up on any issues we had.  We would certainly recommend Mike to any of our friends or family who may be looking to purchase a car in the future. 

Robert & Shawn December 7, 2011

"Best Car Experience Ever"

Mike Piazza Honda is the best I have ever experienced in the purchase of a new vehicle.  Wayne Slater was our Sales Representative and he could not have been more professional in putting together a very fair proposal.  We highly recommend Mike Piazza Honda for its friendliness and fairness in pricing and accommodation of our needs.

JG December 7, 2011, Mike Piazza Honda

"Professional Staff"

Everything was taken care of in the most professional manner.  Since my husband is mobility challenged,Wayne took care of all the details.  He brought the Odyssey to our house to see it, then delivered the car to us; we never had to leave our house.  It was a great experience and a job very well done.  Thank you!

Lois December 6, 2011, Mike Piazza Honda

"Great Salesperson"

Nick Kutsubos was a great salesperson ... he made the purchase nice and easy!!

William December 6, 2011, Mike Piazza Honda

"A Pleasure to Deal With "

It's only from time to time that you come across an individual who takes such a tremendous amount of pride in their job.  Your associate, George Farrell, is a gem who represents the excellent Honda brand name that he stands behind.  The entire staff of Mike Piazza Honda has been a pleasure to deal with in every regard.  All car buying experiences should be just like mine was.  I will strongly recommend your dealership to others.  Thank you for having George on your team and take good care of him!  

Jay December 5, 2011, Mike Piazza Honda

"Great Service Experience"

I am from Florida and I was in Reading, PA, when I had a problem with my 2011 Odyssey.  I stopped by Piazza Honda of Reading Saturday morning, 11/26.  While the service department was very busy, Danielle Bennett, listened to my story and provided the kind of consideration and service that would cause me to by Honda again.  Congratulations on your customer friendly service.  

Fred December 5, 2011, Piazza Honda of Reading

"Excellent Purchasing Experience"

I have to tell you about my recent experience in purchasing my new Honda.  It was excellent, due largely to Jay Nothstein and Karen Reed.  They are a great addition to your company. 

Betty November 30, 2011, Piazza Honda of Pottstown

"Superb Job!!"

My wife and I were at Piazza Honda of Drexel Hill yesterday looking at Hondas.  We ended up with a beautiful Accord.  I wanted to pass on kudos to Frank Crinite and your finance manager, Shawn Pecora.  They did a superb job!!  Made us feel at ease and were very professional and courteous.  Frank knew everything we asked about the model and then some.  I just wanted to thank them for a delightful experience and we will certainly be suggesting to our friends to shop there.  Thank you!!

Christopher November 29, 2011, Piazza Honda of Drexel Hill

"Great Service Experience"

As always, I had a great service experience.  It is built on great personal relationships.  Bob Rhuno has now sold me 2 Acuras - he always remembers my name and picks up the conversation about my life, where we left off last time.  Zack always handles my service - he has been great.  Lee has been of great help as well.  This is why I continue to return to Piazza Acura of West Chester. 

Mark November 27, 2011, Piazza Acura of West Chester

"Great Sales Experience"

Hello William Reid,

The minute I drove out of your place, I instantly knew I was driving a dream car!  What a pleasure especially after driving a rental for a month.  The difference is like night and day.  My wife loves the car and the teddy bear that Piazza gave to us.  My grown daughters hold the bear every time they get into the back seat and that is where he stays.  Thanks for everything!

Roger November 22, 2011, Piazza Honda of Drexel Hill

"Many Thanks "

Dear Riz,

Many, many thanks for your special attention which you showered upon me during last Friday and Monday.  You were most understanding of my wishes, considering my age and the amount of miles I expect to be driving.  So far, the enjoyment of my new Honda Accord SE is superseded only by how well I was treated at Piazza Honda of Pottstown!

Philip November 15, Piazza Honda of Pottstown

"Excellent Service Department"

The service people were respectful, helpful and friendly.  Marc Ferris was really nice.  I used to take my vehicles to other dealers, but their service departments were horrendous.  Piazza Honda of Philadelphia has a great service department and nice people.  I would by far recommend them.

Lauren November 15, 2011, Piazza Honda of Philadelphia

"Always Pleased with my Service"

I am always pleased with my service experience at Piazza Volkswagen of Ardmore.  I truly enjoy the scheduled maintenance - I just call to make an appointment at the date/mileage noted on the sticker on my windshield or when prompted by my multifunctional display.  I am always able to get an appointment on the date I ask for.  The prices for service at Piazza Volkswagen are also very competitive and I would never bring my car anywhere else for service. 

Lauren November 12, 2011, Piazza Volkswagen of Ardmore

"Love my MDX! "

I just purchased a 2012 MDX last week.  I love the car and just wanted to send a quick note to compliment both the salesman (Warren) and the sales manager (Kevin).  It was a truly great experience overall.  I have to say this is the 5th or 6th new car I have purchased, and this was by far my best car buying experience! 

Alicia November 9, 2011, Piazza Acura of West Chester

"Informative and Helpful"

From the moment Mike walked over to us, he was very informative and helpful with our purchase today.  This will be my second Honda, so it was natural to purchase another one.  Thanks to the great service at Mike Piazza Honda.   

Natalie November 8, 2011, Mike Piazza Honda

"Best Service Department"

I had a great experience with having my daughter's 2005 Civic Hybrid serviced last week.  When I came in to pick it up, the Honda people were with customers and Jake called out Hello Christine and got my bill.  He went over it with me and walked me to the payment counter.  This is what I call exemplary service and is the main reason I bought another Acura.  Piazza is the best!

Christine November 4, 2011, Piazza Honda of Reading

"Piazza is the best!"

I am from New Jersey and travel to Ardmore, PA for service on my Volkswagen.  Piazza has restored my faith in Volkswagen.  They are truly the best!!

Martin November 4, 2011, Piazza Volkswagen of Ardmore

"Best Car Buying Experience"

This was by far the best experience I have ever had in buying a new car!  I have been driving for 22 years and buying a new car every 3 to 4 years, so I have been to a few dealerships in this process.  Danit was very helpful, friendly and knowledgeable.  She worked with me and my very busy schedule to find the specific car that I had been searching for.  She was very thorough and went over every option that the car had with me.  Even days after the sale, I have called and stopped by with questions and she did not hesitate to take the time and help.  Also, Andrea in financing was delightful, and explained all the paperwork and extended warranty information to me and answered all my questions with a smile.  Overall, this was a wonderful experience and I would recommend this dealership to all of my friends and family. 

Brian November 3, 2011, Piazza Volkswagen of Ardmore

"Excellent Customer Service"

I just want to express my appreciation for excellent customer service I received from Mr. Tom Russo when purchasing a 2004 Honda Civic on Monday, October 31st.  Everyone in the showroom was pleasant and friendly.  Thank you and I look forward to spreading the word about Piazza Honda of Drexel Hill. 

Ruth November 2, 2011, Piazza Honda of Drexel Hill

"Wonderful Sales Associate"

My experience at Mike Piazza Honda was a pleasant one thanks to my wonderful sales associate, Robert Holmes!  I would definitely recommend Robert to all of my friends.  I am very happy with my new car and very happy with the service I received today from Robert.

Jessica November 2, 2011, Mike Piazza Honda

"Excellent Customer Service"

I had my Mazda6 serviced today and have to say that I am truly impressed with the consistency of excellent customer service and my car is always happy when it leaves.  Everytime I come for maintenance services I am met by happy, friendly and efficient staff.  They are knowledgeable and entertain the smallest of issues ... I asked to have the windshield wiper looked at because at high speeds it rubs on the plastic and makes noise ... somewhat irritating during rainy commutes.  Jeremy Mercado approached "my problem" the same as if I was having brake problems.  We took it on a road test and he offered several solutions.  All is good now.  Jeremy definitely provided all-around exceptional service.  Lastly, during a previous visit I had my car serviced and detailed.  At my request, Jeremy took me back to Louie, who detailed my car, because I was very happy with the job that he had done.  The environment at Piazza makes you want to thank people for their efforts.  Nothing is too small nor too big for the team at Piazza Mazda.  Thanks for being consistently excellent.   

Molly October 27, 2011, Piazza Mazda of West Chester

"Keep up the good work"

I have been a Piazza Honda customer since 2003 when I bought my Pilot at your previous location ... It is still running strong.  Meanwhile, I have purchased 3 Accords (2 new, 1 pre-owned) from Steve Minford during the last several years.  My experience has always been outstanding with Piazza.  I am especially impressed by the same faces I see year after year ... unlike other dealers whose staff continually churns!  Keep up the good work and thanks for a fair deal and a pleasant experience.  Steve does a great job.    

Bob October 26, 2011, Piazza Honda of Pottstown

"Sales Experience on Recent Purchase"

Dear Mr. Kain,

I wanted to formally reach out to you regarding the superb service that I received at Ardmore Volkswagen.  As a full time administrator and small business owner, I understand the need for customer satisfaction.  A need and benefit that was fully displayed upon my recent visit by your staff that delivered impeccable customer service and superior salesmanship.  My assisting sales consultant was Ms. Sue Choi.  Sue's warm character and personality was one of the top reasons why I settled on your dealership.  My first priority was safety, followed by brand reliability, and a ticket price that would work with my budget.  On a hunch I found your website and decided to reach out to an agent via email.  I didn't expect a rapid reply since I sent the message after 10PM.  However, Sue responded, and kept in contact with me until we met the next day.  Upon meeting Sue, my mind was still on the accident and everything that transpired since then, so I was noticeably stressed.  Sue politely informed me that she was working with another client, and asked me to wait for her if possible.  It was perfectly fine for me because your front receptionist had already greeted me and we struck up a warm conversation.  Her lighthearted candor made me smile and kept my mind off my overall anxiety.  From the time that Sue and I sat down, discussed the options, and took a test drive, I was more than pleased and relaxed.  And although I had secured financing my credit union, Sue was able to get me a lower APR through Volkswagen's banking services.  There were moments when Sue was away gathering information so she offered me beverages to keep me comfortable and your staff stayed active with me just the same.  Mr. Demain Kelleher greeted me, and asked if I needed anything in Sue's absence which I greatly appreciated.  During the next morning I contact Sue, letting her know I was ready to pick up the car later that day, and if it could be ready for delivery.  Without a moment's notice, Sue was busy contacting my insurance company and finalizing paperwork with Ms. Andrea Gibson, your business manager.  Sue informed me via email that my car was filled with gas and cleaned for me to take home.  I did not experience this during my last purchase at the Nissan dealer.  The timeliness and attention to detail was genuinely superb.  For my time with Ms. Gibson, she was also knowledgeable, congenial, and attentive.  Andrea explained my contract guidelines and gave me competitive payment options and appealed to my budget.  Once everything was solidified, Demian, Sue, and Andrea individually congratulated me on my purchase.  Your skilled staff understands the value of top-tier customer service!  I am grateful to have stumbled across your website and truly happy with purchase, and most of all, my customer experience.  Thank you for having quality employees who can (and do) deliver!      

Tamara October 26, 2011, Piazza Volkswagen of Ardmore

"Very Pleasant Experience."

This was the first time I personally brought my car into Piazza Hyundai of Pottstown.  It was exactly as my wife described, perfect service.  I had a wonderful service experience at Piazza Hyundai of Pottstown.  

James October 25, 2011, Piazza Hyundai of Pottstown

"A BIG thank you! "

I wanted to send a big thank you to you and the whole team at Drexel Hill Honda.  First of all, it is always very easy to schedule with this branch.  Whoever I talk to are always polite and know exactly what I need to have done on my car.  They easily look up my past appointments so that unnecessary work is not done on my car.  My last appointment was an oil change and some other work.  When I scheduled my appointment the person said it would take two hours.  I have two young children, a 3 year old and a 4 month old.  I could not make other arrangements and needed to bring them with me and wait.  Everyone was very patient with me as I got all the stuff I needed out of the car.  As usual everyone was very polite and even said hello to both kids.  One of the workers at check in gave my 3 year old a Piazza Honda bear to play with.  After only a 45 minute wait my car was done!  Susan explained all the work the mechanics did to my car.  I cannot thank you enough for the great service.  I was not looking forward to the two hour wait and worried how we would do it, but it went so smoothly.  Thanks to the entire team!  

Susan October 25, 2011, Piazza Honda of Drexel Hill

"Thank you for doing a great job"

I am writing to thank you for the service that Basaam provides for your business.  He is a kind, considerate and thorough employee.  We know that he oversees the work of the mechanics to ensure that we all get the very best care for our cars.  I am so grateful that I can still bring my car to Basaam for service.  He certainly is an asset to your business.  Thank you for bringing him to the Piazza Honda shop.  You are to be commended! 

Angela October 25, 2011, Piazza Honda of Drexel Hill

"Out in less than an hour ... "

I wanted to give a positive response concerning my service on October 24th.  At approximately 3pm, I sustained a flat tire while exiting I-95 onto Naaman's Road.  While waiting for AAA, I phoned and spoke with Marie, who immediately instructed me to come over when I could.  I arrived close to 5pm and was taken immediately by Maurizio Mertoli.  He was extremely understanding and efficient.  The tire was obviously unrepairable so I opted to replace the 2 fronts, since there was some wear on the other tire as well.  I was in and out in less than an hour with the car.  That was amazing without an appointment.

Anna October 25, 2011, Piazza Acura of West Chester

"Thank You! "

I just want to say that I really appreciate the shuttle service that you offer to customers getting work done on their cars.  I always get super-prompt (and super-friendly) service, and it just makes the day go that much nicer not having to worry about arranging a ride with someone.  Thank you! 

Cindy October 24, 2011, Piazza Honda of Pottstown

"Thanks for Everything! "

Hi Donna,

Thank you, thank  you, thank you!

We were in such a jam this week with our Odyssey and you took us right in without a reservation.  The entire team at Piazza Honda - Pottstown works tirelessly to please its customers.  You did that and more with us!  The quick turnaround was amazing.  Equally amazing was how pleasant you were to contact us when the van was finished.  I can't see us going to another place to buy our vehicles as you to be a superior dealership in service, friendliness, timeliness, and quality.

Thanks for everything!

Steve, proud owner of a Piazza Pottstown Honda Odyssey

Steve October 21, 2011, Piazza Honda of Pottstown

"Thank you very much!"

While I was prepared to travel to several VW dealerships in the Philadelphia area, Piazza Volkswagen of Ardmore was actually the first and only dealership I visited before making a purchase.  To some extent this was dictated by the immediate model/trim availability.  However, I also felt that the quality of my actual sales experience and the price quote at Piazza was unlikely to be surpassed or even matched by competition.  My overall experience was in excellent agreement with published customer on-line reviews!

Igor October 20, 2011, Piazza Volkswagen of Ardmore

"Recommended Piazza Acura of Ardmore"

Matthew Wendelken was great in every way.  I have recommended him at Acura of Ardmore to several people in the last weekend we love our new Acura wagon.  Thank you!

MG October 20, 2011, Piazza Acura of Ardmore

"Pleased with Piazza Hyundai "

The two times that I have been to Piazza Hyundai, I have been courteously treated and pleased with the results. 

 

Thomas October 19, 2011, Piazza Hyundai of Pottstown

"100% Satisfied "

Brandon Daub was my sales associate who helped me purchase my Sonata.  The Sonata 2012 is my first new car and I was very nervous with the process because I have heard how intimidating it can be.  Brandon was awesome!  He made me feel at home at the dealership and I will be going back to him once I decide to purchase another car.  My parents are looking into purchasing through him and a friend of mine has also purchased 2 vehicles through Brandon.  We would not go to anyone else!  I was a 100% satisfied --- my expectations were exceeded!  

 

Caroline October 19, 2011, Piazza Hyundai of Pottsown

"Everything was perfect! "

Piazza Hyundai has a wonderful staff and establishment!  I wouldn't go anywhere else!  Everything was perfect!  

Cassie October 19, 2011, Piazza Hyundai of Pottstown

"Cannot Say Enough about Piazza Honda of Pottstown"

On October 18, I took delivery on my Honda Ridgeline from Piazza Honda of Pottstown.  Except for the fact, I have to pay for my service, I really enjoy coming to this Piazza dealership.  I have come here often enough that I have the anticipated routine memorized, I get great service.  What is most important is that my routine of exceptional service is surrounded by really good people and each person is professionally oriented in their tasks.  I give my consent for such delivery to the home office - when people do their job so efficiently they should be recognized.  The first person I contact is Donna on the service phone.  Morning, mid-afternoon finds her speaking eloquently with the same tone of voice.  Explanations before and after service presents a profile of a great mechanic.  She is so knowledgeable about Honda engineering that she is able to advise me on what to expect with options.  Larry Lilley, who I have known for many years and had both of his children in high school.  He is so kind to update with family news, but more importantly he has been most helpful to me and my family when we had crunch numbers and do the wheeling and dealing.  Dan Saylor and Scott Wiesel have duty computer stations that assign the maintenance.  I cannot say enough about the efficiency and proficiency of these two men, and a female.  My favorite check-out lady, Sylvia.  Her bright smile and smooth voice helps to take the sting out of payment time.  She says thank you and goodbye with a smile and her eyes.  I would recommend Piazza Honda of Pottstown to everyone!  

Ronald October 19, 2011, Piazza Honda of Pottstown

"Piazza's Staff goes Above and Beyond"

I have been going to Piazza Mazda of West Chester to get my 2008 Miata serviced for 1 year.  I am writing this letter to serve as notification as to the highest level of dedication and service your employees exhibit.  It is because of your staff that I drive 45 minutes out of my way to go to your dealership.  The following are examples of the level of service your employees provide.  Last October my engine light went on and the service area just closed.  I will never forget how it was pouring rain and Pat Oliveto ran out with a towel for me.  Even though the service area was closed, he told Jeremy Mercado the situation resulting in Jeremy volunteering to stay late and check out the car.  Jeremy spent almost an hour making sure the care was in good shape and would last until the mechanics came in the next day.  Every single time I have a problem or it needs something routine to be done, Bill Bossler and Jeremy Mercado fit me right in and call me with reminders.  They just don't call me, they engage in conversation and inquire about my car and how I am doing in general.  The service manager, Paul Curtis, is by far the most respectable service person I have ever dealt with.  When Paul Curtis says a repair needs to be done I know it needs to be done.  I trust Paul and his judgement.  My car was broken into and my entire soft top needed to be replaced.  Paul helped me with the rental car and when the top needed to be adjusted a couple of days after the repair was made, he got me right in the shop and fixed it, no questions asked.  Paul Curtis conducts honest business.  I needed to get a strut replaced the other day, so Paul offered to help me with the rental.  The aforementioned employees are sincere, care and make my life easier.  When Pat Oliveto talks to me he is genuine.  My next Miata will be bought at Piazza Mazda of West Chester.  I do not care if I move out of state, I will fly to West Chester, PA and buy the car from Piazza Mazda of West Chester.  Thank you to the staff for going above and beyond the call of duty. 

Everett Ocotober 17, 2011, Piazza Mazda of West Chester

"Friendly & Knowledgeable Salesman"

We were very pleased with our salesperson, Brandon Daub.  He was very friendly and knowledgeable.  We would work with him again.  

Jennifer October 15, 2011, Piazza Hyundai of Pottstown

"Piazza worked with me"

The staff at Piazza was very friendly and willing to work with me.  Liz was very genuine and cared for my specific needs.  She took a lot of time and energy to explain all of the perks about my new car.  She even went, as far as, to set up my radio stations and the bluetooth in my car.  Liz was excellent to work with.  Everyone was very approachable and easy to work with.  I did not feel like I was "bargaining" with them.  We worked together to get a price we were both comfortable with. 

Lauren October 13, 2011, Piazza Mazda of West Chester

"A Wonderful Experience"

Everyone at Piazza are very courteous and pleasant.  The waiting area was comfortable and even had some pretzels and a television set for those who waited.  They also checked for the recent recall issues, which I was unaware of.  I received the recall notices in the mail a day or two after.  I was happy I didn't have to go back.  The service advisors also looked into my other Hondas to make sure they were not included in any of the recall issues. 

Karen October 12, 2011, Piazza Honda of Philadelphia

"Welcoming and Knowledgeable "

Thank you so much for all of your help throughout the decision making and purchase of my new car!  Everyone at Piazza Honda of Pottstown were so welcoming and knowledgeable.  Thank you so much for your time and care.  I love my Honda Civic and thoroughly enjoy riding it every day!  I look forward to coming back to Piazza Honda of Pottstown soon!

Aisling October 12, 2011, Piazza Honda of Pottstown

"Relaxed Sales Purchase"

Mr. Dailey was extremely kind and relaxed.  He made the process of buying a car enjoyable and removed distrust from the process.  It was a pleasant experience and very easy.  We would recommend Mr. Dailey specifically to our friends. 

Amy Ocrober 12, 2011, Piazza Mazda of West Chester

"Piazza as my Sole Service Center"

I have been using Piazza Honda of Philadelphia for 25-30 years as my sole service center.  They have always treated me well and with personal attention.  I have great confidence in Marc, Greg and Lionel, who I interface with the most.  The entire staff has always been helpful and professional.  I should also note the service manager, Mike, is very hands on and been very helpful to me on more than one occasion.  I cannot say enough about the high quality of service Piazza has always provided and I am sure our relationship will continue well into the future. 

Anthony October 11, 2011, Piazza Honda of Philadelphia

"Friendly Staff"

The entire staff was very friendly and interested in us.  We had a nice conversation and they were very helpful.  We just came from a local BMW dealership, that was not very customer friendly, but the folks at Piazza went out of their way to greet us and make us feel welcomed.

Larry October 11, 2011, Piazza Acura of Reading

"Excellent Customer Service "

Just wanted to write a brief note to commend one of your employees.  This past Friday, October 7th, my 2003 MDX broke down on me.  It was about 4:30pm and I called the Service Department.  It seemed like many people were gone for the day, but Maurizio answered the phone.  I explained my situation, that I was near Limerick and my car was on the back of a tow truck and disabled.  My main concern was being able to get a loaner vehicle over the weekend, and getting my car fixed ASAP.  Maurizio did an outstanding job and was able to work things out so that I could take my car to Piazza Acura of West Chester and get a loaner.  I arrived a little past 6pm - due to horrible traffic on 422 and 202 and Maurizio was there waiting for me.  He helped me get checked in, got me a loaner vehicle and on my way.  I got a call from Stuart on Monday, October 10, and it seems the problem was a cracked radiator.  Piazza Acura of West Chester quickly repaired my car on Monday, and as usual, Stuart was very helpful and answered all of my questions and concerns.  I just wanted to make note of the fine work that Maurizio did and his excellent customer service skills.  Maurizio made a rather hectic day, much less stressful for me.  I am glad to be back in my repaired car!! 

Alex October 11, 2011, Piazza Acura of West Chester

"Great Customer Service "

I went in to make an appointment, the service advisor, said they could take my car now.  He told me to make myself comfortable, it was great.  If it was going to take awhile for the service, he offered me the free shuttle service.  I was kept very informed throughout my service visit. 

Eileen October 10, 2011, Piazza Acura of Reading

"Professional Sales Staff"

I purchased a 2007 Honda Pilot.  Nick was my sales person.  He was very professional and knew everything about the Honda Pilot.  He made the buying process very easy for me.  He answered all of my questions and concerns.  If you are looking to buy a used Honda, I would recommend going to Mike Piazza Honda and ask for Nick.  He went above and beyond and made me feel comfortable with my purchase.  

Amanda October 8, 2011, Mike Piazza Honda

"3rd Piazza Purchase!"

Ross Polinow, the General Manager, was a great guy!!  The Honda Accord pretty much sold itself and Piazza Honda of Philadelphia is full of nice people.  This is my third Honda purchased at Piazza.  I have recommended Piazza to many co-workers. 

Robert October 5, 2011, Piazza Honda of Philadelphia

"Thanks Again!"

I always receive top-notch service from Piazza Acura of West Chester!  Everything was great, once again!  Kudos on the express A1 service!!

Karen September 29, 2011, Piazza Acura of West Chester

"Wanted to Express my Appreciation "

Just wanted to drop a line to express my appreciation for the service, Chris Angelone, provided me during the process to recently lease my 2011 Mazda CX-9.  I didn't even haggle with Chris because the end to end service and professionalism I received from him made all the difference.  From the initial contact, to the delivery, to his follow-up post delivery, I cannot express enough how impressed I was with his commitment to customer service.  I hope that he can be recognized in some way for his commitment to customer service and for building a relationship with a customer that certainly makes me want to come back to him for my next vehicle.  Thank you Chris for the great service.  I will be referring Mazda interested parties his way! 

Brian September 27, 2011, Piazza Mazda of West Chester

"Very Pleased with Piazza Mazda of West Chester"

Fred Deal gave me what I wanted.  He understood my finances and my insurance.  He had had the paper ready and it was really just about giving the authorization for the final step of the process.  I was very pleased with his performance. 

Andrea September 21, 2011, Piazza Mazda of West Chester

"Excellent Service by Piazza Honda "

I'm writing to thank your service department for excellent service.  My family and I were heading toward Philadelphia for a weekend trip from out of state on Labor Day weekend, when our Odyssey began shaking violently.  We were able to make it to your service center in the late morning.  Kiran and the two gentleman running the shuttle service were excellent.  The Odyssey was diagnosed and repaired before the facility closed, thereby not stranding my family (including three children under five) in PA for multiple days.  The shuttle drivers helped to load and unload the shuttle with multiple car seats and were friendly and thoughtful with the children.  While this may seem like just good customer service, we appreciate it - Thanks again!

Earl September 19, 2011, Piazza Honda of Philadelphia

"Great Service at Piazza Acura"

I thought my recent service visit at Piazza Acura of West Chester was excellent.  The loaner car was great! 

Gina September 16, 2011, Piazza Acura of West Chester

"Best Service Team"

I want to give Fred and Paul a honorable mention.  I'll bet no other dealer will get kudos for excellent customer service when the power went out due to the recent storms.  Piazza Mazda's team is the best!

Frank September 15, 2011, Piazza Mazda of West Chester

"With Piazza Acura of West Chester from the start"

I've been servicing my car at Piazza Acura of West Chester since my purchase.  Everyone is always great!

Liz September 15, 2011, Piazza Acura of West Chester

"Great Dealership "

Nick Price really knew the features of the car I was looking at and could answer all of my questions concerning which was the right vehicle for me. 

Andrea September 14, 2011, Piazza Mazda of West Chester

"Thanks to Piazza Hyundai!"

I unfortunately had a problem with my new Tuscon which required me to call Roadside Assistance and come to the service center.  I was extremely pleased with the response.  The Roadside Assistance was at my home within 40 minutes of my call and your service department fixed the problem very promptly on my arrival had me back on the road to work within 35 min.  Everyone was courteous and very helpful!  Thanks to all!!

Ellie September 13, 2011, Piazza Hyundai of Pottstown

"Thank You "

Thank you so much to Joe Barone for fixing my 2004 Honda Odyssey.  I was devastated when I crashed my van into a pole on vacation.  I love my van.  I called the dealership about getting an estimate and Joe Barone said he would take care of everything for me.  He had me drop it off in Limerick the next day so I wouldn't have to try to find the shop in Reading, which was a huge help to this working mom.  He dealt directly with my insurance people, kept me informed, and did an amazing job repairing the van.  He also took the time to fix two other paint issues with the van (unrelated to the accident).  Then he dropped the van back off in Limerick for me.  Mr. Barone is truly an asset to Piazza Honda and I would recommend Piazza to anyone.   

Shelly September 13, 2011, Piazza Honda of Pottstown

"Wonderful Service "

My service yesterday was wonderful.  Everyone was extremely nice and very helpful at Piazza Acura of West Chester!

Christina September 8, 2011, Piazza Acura of West Chester

"Thank You for the Wonderful Service!"

I have nothing but "great" things to say about Piazza Honda of Reading.  I am enjoying my new car and had a very nice experience when I brought my CR-V in for my first oil change!

Pamela September 7, 2011, Piazza Honda of Reading

"Piazza is worth the drive "

This is the 4th Mazda I purchased from Fred Deal and I have bought all but my first Mazda from Piazza.  I live an hour away, but continue to go here because of Fred's honesty.  Everytime I call the service department or Fred, I am treated like a person and most importantly with honesty.

Diane September 7, 2011, Piazza Mazda of West Chester

"5+ years with Piazza Honda of Reading"

I've been a Piazza Honda customer for the past 5 years.  Other repair shops do a "so-so" work job.  I recently had a couple of issues with my Accord.  I decided to bring it in to get it checked out at Piazza Honda of Reading.  Jake Green, Service Advisor, took care of my situation. Jake has been very helpful, professional and made me feel as if I was as important as a customer who purchased a brand new Accord.  I believe he is a great asset to your company.  With customer service being so poor in many places, Jake went the extra mile in customer service.  I'm writing to say, you should be proud of having wonderful employees like, Jake Gree.  From now on, I will be allowing only Piazza Honda to service my vehicle. 

Ralph September 1, 2011, Piazza Honda of Reading

"Extremely Welcoming!"

Alex Mallon was an excellent sales associate!  The dealership atmosphere as a whole was extremely welcoming!  Piazza is not the type of dealership that pushes you into buying a car or tries to get you into a vehicle you didn't want to buy.  They had the car I wanted ready with all the features I had asked for and did not try to force me into any extras.  Alex and the dealership worked extremely hard to get me into a car for a great down payment and monthly payment.  I was extremely satisfied with the service and honestly from everyone!  Not only do they provide great service upon the purchasing, but Alex emailed and called to make sure I was completely happy with the car and to make sure it was running smoothly!  Everyone from the time I walked in was down to earth.  I will be buying again in the future!

Nick August 31, 2011, Piazza Volkswagen of Ardmore

"Excellent Service"

I'm a new driver, buying a nice car that I really liked seemed impossible because of my credit.  However, Phil Bronstein and Phil Shire made it happen.  My experience here is unforgettable.  I will not think twice before sending anyone to Mike Piazza Honda; they made me feel welcomed since the minute they saw me.  I left the dealership very happy, knowing I got the best service for my car.  Thank you Phil Bronstein and Phil Shire. 

Leslie August 29, 2011, Mike Piazza Honda

"Best Service"

I can honestly say I always get the BEST service from Reading Acura ! Mark Steltz was awesome as well as Mark Kosak.  Because of their dedication to customers like myself, I as well as my family and friends will continue to keep the GREAT relationship going. ! Thank you for all the good vibes!

Richard August 29, 2011, Piazza Acura of Reading

"Best Service"

I had the best service these past two days, starting with the service manager's call to tell me the reasonable cost of the repair.  The sales people were very funny too.  If you have been working on customer service, I would have to give you 110% and I am really happy.  I am very pleased with the service I received from Piazza Mazda of West Chester. 

Lynn August 25, 2011, Piazza Mazda of West Chester

"Much Appreciated"

Thanks you so much for the free loaner car while my car was being worked on!  No other dealership has ever done that for me.  I've always had to pay for a loaner/rental. 

Michelle August 23, 2011, Piazza Volkswagen of Ardmore

"Thank You "

I wanted to say thanks for making the deal work for the purchase of my new TL.  The pinstripe and Glasscoat finish have been completed and the car looks great.  I do not have much experience with Piazza's service team, but so far the entire service approach is first class and efficient.  They make it easy to bring a vehicle in for service.  Bob Ruhno was great to work with and was instrumental in making the deal happen.  He kept looking for ways to make everything work for me so that I was happy with the end result. 

Al August 15, 2011, Piazza Acura of West Chester

"Extremely Informative Sales Staff"

Nick Price was extremely informative and was a pleasure to work with.  He made the entire experience very easy and didn't have that "salesy" feel about him at all.  Nick Price was so good with my 10 year old son.  He even offered him an ice pop and was very friendly towards him.  I will certainly refer him to anyone looking for a new car. 

Kimberly August 11. 2011, Piazza Mazda of West Chester

"Excellent Job"

My experience having my car serviced this time and everytime since I have bought my Honda, has been outstanding. Everyone is so friendly, fast and efficient and it's always a pleasant process. I absolutely love my car and the service is just as great. Thanks for the great work Piazza! 

Meredith August 8, 2011, Piazza Honda of Drexel Hill

"Piazza service is the Best"

Your service is always the best.  I have been a customer of Piazza Acura of West Chester for ten years plus and cannot imagine taking my business anywhere else. 

Sandra August 2, 2011, Piazza Acura of West Chester

"Excellent Service"

My experience on Friday was excellent.  Piazza Acura of West Chester's service department staff members are highly professional and I appreciate their thoroughness and care for my car. 

Susan August 1, 2011, Piazza Acura of West Chester

"Pleasant and Helpful Sales Staff"

The service was excellent.  The rental car was ready when I arrived to drop off the vehicle and my car was available by 4pm as expected.  Additionally, all the service employees were pleasant and helpful. 

Rita July 27, 2011, Piazza Acura of West Chester

"Thanks again for Great Service"

I was pleased with the service at Piazza Honda of Drexel Hill.  Especially, the level of customer service.  In fact, not long after dropping off the car, I was given a quick update by phone.  Very impressive.  I used to take my car to another local Honda dealer, but given my recent experience at Drexel Hill Honda, you have a new customer. 

John July 26, 2011, Piazza Honda of Drexel Hill

"Best Car Buying Experience"

This was the best experience I had buying a car.  When I decided to purchase my next Honda, I will be going back to Piazza and Patrick Cromer to buy. 

Jamie July 20, 2011, Piazza Honda of Drexel Hill

"Great Experience at Piazza Honda"

Frank Squillace was a pleasure to work with!  I had a great experience purchasing our fit from Piazza Honda of Drexel Hill.  Frank Squillace was a pleasure to work with and made every effort to meet our needs.  I would highly recommend him to friends and family in the future. 

Jose July 20, 2011, Piazza Honda of Drexel Hill

"Extremely Pleased with Piazza Mazda"

Everytime I come to Piazza Mazda, I have been helped immediately.  Piazza Mazda went above and beyond.  I was scheduled for a oil change, tire rotation, etc. along with a complete car detailing.  I had taken the day off from work and planned to hang out the entire day, as I knew it would be a long service; as they had advised when I made the appointment.  I was okay with that and was utterly surprised when they called me over within a half hour and gave me the keys to a loaner.  Also upon my return, my car looked fantastic and I asked to personally thank the detailer ... as I walked around to the detail area, Jeremy introduced me to Louie.  Louie asked if there was something wrong ... I smiled, shook his hand and said I just wanted to thank him for an excellent job.  I am extremely pleased with everything.

Molly July 18, 2011, Piazza Mazda of West Chester

"Knowledgeable, Helpful and Professional Staff"

Andy Au was very knowledgeable about Honda products and services.  He was very considerate of what we needed in a car and of our time.  He made buying our new Honda an enjoyable and stress-free experience.  He also provided us with every detail concerning its operation and features.  We will surely do business with him in the future.  Adam made the paperwork process as quick and painless as possible.  He answered any questions concerning optional purchases and was very thorough in his explanation of forms and fees.  Adam created a very comfortable atmosphere and treated us like family.  We feel completely comfortable in our new accord after al of its capabilities were explained and demonstrated.  The car was clean and in excellent condition when received.  We could not have been more satisfied with our experience.  We will highly recommend Piazza Honda of Philadelphia to our friends and family.

Henry July 16, 2011, Piazza Honda of Philadelphia

"Excellent Service"

My recent service at Piazza Acura of West Chester was as it has been ... EXCELLENT!  I look forward to being able to state that in my surveys that Acura may send.

Jeanette July 15, 2011, Piazza Acura of West Chester

"Very Impressed with Piazza"

I am so impressed with Piazza Honda of Drexel Hill and my salesman Frank Crinite.  Frank called me back to let me know they had a lower rate to offer me, which saved around $15 dollars a month.  Everyone at Piazza Honda of Drexel Hill was friendly and professional.  I enjoyed my experience there.  I will be recommending Piazza to others!

Brenda July 14, 2011, Piazza Honda of Drexel Hill

"3rd Piazza Acura"

The service was very good and finished before planned.  We have owned three Acura's and have been very happy with all of them including the service on them.

Bill July 14, 2011, Piazza Acura of West Chester

"Keep up the Great Work! "

What a friendly, professional staff at Piazza Honda of Drexel Hill.  Since my purchase of my Honda Accord at Piazza, it has continued to be a pleasant experience.  Any and all maintenance checks, service performance and yearly inspections have, and will continue to be done only at Piazza.  The service is reliable and the staff is wonderful.  If I need to stay on sight while my car is being serviced, the waiting area serves as a convenient and comfortable location.  Not only did I buy a quality product, but I believe my car's reliable performance has been enhanced by the knowledgeable and professional service of the mechanics.  It's a pleasure doing business with Piazza! 

Darlene July 11, 2011, Piazza Honda of Drexel Hill

"Would Recommend Piazza Mazda"

Liz Bond was very friendly, she understood my needs and made arriving at a deal and getting me on the road quickly.  This was the easiest car purchase experience I've ever had.  I was not passed on to managers and finance people.  My sales rep dealt with me from beginning to end.  Piazza Mazda offered me a fair trade in and competitive deal without need to haggle.  Like most people, I really don't like the back and forth that often happens when negotiating a car purchase.  I will definitely recommend Piazza Mazda!

Grace July 7, 2011, Piazza Mazda of West Chester

"Second purchase from Piazza Acura"

This is the second car that I purchased from Bob Ruhe and he is truly a pleasure to work with.  He made the experience a pleasant one, not only during the sales process, but after the fact.  His service after the sale is the best!  I do want to also mention his Sales Manager, Gary and Steve.  The whole team was a true pleasure to purchase a car from!

Wendy July 6, 2011, Piazza Acura of Reading

"Outstanding Service"

We recently purchased two vehicles from Piazza Acura of West Chester.  We own six cars within our family and have decided that we will only be purchasing our future cars from Piazza Acura.  Everything about Piazza was outstanding and we have become loyal customers and so have our children.  Keep up the outstanding service!

Teresa July 5, 2011, Piazza Acura of West Chester

"Highly Recommended"

We are excited about our new Honda Accord.  I would highly recommend, Steve Drovich, as a salesman.  He is knowledgeable about your product and answers questions very well.  I am a hard sell unless I feel the product is well represented which in this case it was.  My wife is very happy with the purchase and the Accord is very stylish, well made.  Thanks. 

LaVern July 5, 2011, Piazza Honda of Pottstown

"Wonderful Experience"

The sales people at Mike Piazza Honda were wonderful.  I was able to get the car that I wanted and they showed me everything about my new car.  I will always be a Mike Piazza Honda customer and will recommend Mike Piazza Honda to my friends and family.

Krista July 4, 2011, Mike Piazza Honda

"Best Buying Experience"

I just purchased a pilot and worked with Matt Stefan.  It was the best buying experience I've ever had.  Matt was great and the entire staff was so nice to me and my "chief negotiators" my 1 and 3 year old kids.  You guys did great!

Stephen July 2, 2011, Piazza Honda of Reading

"Completely Happy with my Recent Service"

Once again, I am completely happy with the service, professionalism and friendliness of your service department.  I am always acknowledged by name.  Darren comes out to say, "hello," and Zach is a joy to work with.  When Acura sends me a survey.  I will fill it out with the same praise I have given here.  Your agency is the best agency I have dealt with in my 50+ years of driving. 

MaryAnn July 1, 2011, Piazza Acura of West Chester

"Thorough, Attentive, Fair Priced Service"

I was in Reading recently to go on vacation with my brother and his children who love there.  I live in Richmond, VA.  I had a couple of issues with my Honda CR-V so we dropped it off at Piazza for the week.  I cannot remember when I have had such thorough, attentive service at such a fair price.  Gayle Leinbach was my service rep and she kept me posted every step of the way, even though we were vacationing in New Jersey.  I only wish I lived in Reading so that I could have all my car care performed at Piazza.  I cannot say enough about the care and professionalism I received at your service department and I will be sure to try to time my service needs with my future visits north to my family in Reading. 

Connie June 29, 2011, Piazza Honda of Reading

"Thank You Piazza"

I was returning home to VA after a wonderful afternoon visiting friends. Our 2006 CR-V decided it was time to flash some warning lights on the instrument cluster. I called our service advisor in VA and he suggested I try a Pep Boys or similar store to check the diagnostic code. Just as he was telling me that, I looked up and spotted the sign of Piazza Honda of Drexel Hill. It was 4:30 when I pulled into your service area. George Haasis was the advisor that greeted me. In just minutes, he had the car checked and told me that the Vtec pressure switch had failed. I decided to take the chance and drive home. I just wanted to thank you for the great service late in the day!

Dick June 28, 2011, Piazza Honda of Drexel Hill

"Very Pleased with Piazza "

Brent did a great job and we are very pleased with the treatment and final deal presented by Greg and Brent.  I look forward to having a great driving experience with the Accord over the next couple of years and receiving the unprecedented levels of service, convenience, and personalized attention from your team. 

Kathleen June 27, 2011, Piazza Honda of Pottstown

"Piazza VW is Great!"

I was very pleased with my service consultant, Sean Gibson.  He was able to secure a loaner vehicle for me, so I wouldn't have to wait in your lounge.  I explained to Sean, I had many unexpected errands.  Instead of rushing me through or bumping off another appointment his suggestion of a loaner car made me extremely happy.  It was truly a win win situation.  I love my EOS and better yet I loved dealing with your service department!

Gary June 22, 2011, Piazza Volkswagen of Ardmore

"Would Highly Recommend Piazza Mazda"

The sales consultant, Nick Price, was extremely nice. He was very helpful and made the experience very enjoyable. The overall dealership was very personable and helpful!

Danielle June 12, 2011, Piazza Mazda of West Chester

"First Big Purchase"

Chris Angelone and Joe Lewis were both very accomodating and extremely helpful!  Piazza Mazda remembered who I was and treated me with complete respect.  This was my first big purchase, and first purchase of a car alone; they make me feel comfortable and confident that I was making the right decision. 

Kelly June 6, 2011, Piazza Mazda of West Chester

"High Level of Professionalism "

I just wanted to let you know what a huge asset, Gina Gould, is to the Piazza Organization.  Gina is outstanding at customer service and has always followed up when she said she would, she always kept our timed appointments for vehicle drop off, and has maintained an extremely high level of professionalism.  Gina stays on target!  It has been a pleasure dealing with her and I thought I should let you know.  I look forward to doing future business with Gina and the Piazza Organization. 

Amy June 2, 2011, Piazza Hyundai of Pottstown

"Extremely Impressed with Service Department"

On the way to the dealership, the other car we were bringing (as my ride home) started giving us trouble.  It was a reaccuring problem (the air intake came loose), but we didn't know where it was.  When we showed up, we asked the service manager if he could show us where it was.  He was more than happy to walk with us to our other car and show us where it was, explained to us what we should do to get it fixed, and wouldn't take a tip.  Considering that wasn't even the car I was having serviced, he went above and beyond our expectations.  I was extremely impressed with Piazza Mazda's willingness to help.  I have nothing but positive things to say about my interactions with the staff at Piazza Mazda.

Anthony June 1, 2011, Piazza Mazda of West Chester

"10 Purchased Mazdas"

Paul Curtis and Bill in service are always accomodating.  Paul Curtis updated me every 15 minutes or so while I waited in the lounge area.  I am so thrilled that Piazza has wi-fi installed, so I was able to work on my laptop, while I waited.  I have never had a problem with sales or service at Piazza Mazda.  Fred Deal is knowledgeable and fair in his approach and Paul Curtis is honest and dependable when the car needs repair.  Personal service in sales and service departments is what Piazza Mazda does really well.  I have purchased 10 Mazda's from Piazza over 23 years and have worked with Fred Deal and Paul Curtis for all 23 years.  It is rare to find a dealership to hold onto top performers in sales and service over two decades.

Francis June 1, 2011, Piazza Mazda of West Chester

"Excellent 2nd Purchase"

I was very fortunate to have an excellent sales consultant, Judson Sumbler, assisting me with selecting a new Mazda.  He was very knowledgeable and also had an excellent personality, which are important traits as a sales consultant.  He not only thoroughly reviewed all features of the Mazda with me, but really took the time to go through every part of the car with me, which I truly appreciated.  My vehicle had a full tank of gas provided; in addition, Jud reviewed the important features of my car with me again to ensure I felt comfortable before leaving.  Like I mentioned before, Jud was fantastic; I have already recommended him to others interested in a car.  We have been loyal to Piazza Mazda and this is the 2nd car we have from them too.  The most important things about Jud, which I did not find at competitor dealers, he had a great personality, was down to earth and was very knowledgeable. 

Jennifer May 29, 2011, Piazza Mazda of West Chester

"Friendly, Helpful, Thorough"

Piazza Mazda's staff is always friendly, helpful and thorough.  I have exclusively used Piazza for all of my service and plan on doing so.

Melissa May 26, 2011, Piazza Mazda of West Chester

"Fantastic Treatment"

I had a good experience yesterday thanks to Darren Griffith, your service manager.  The new RL that we bought a little over a month ago had a nail in the tire and the check rear tire light came up on the dashboard.  This of course is absolutely no fault of the car and the tire had to be plugged at a cost of $24.  Darren was kind enough to waive the charge for the repair, which I felt was very appropriate since I had just purchased a $50K car from your dealership.  My daughter and son in law also bought an MDX from your dealership.  Kudos again to Darren, he is a credit to your organization.

Dick May 24, 2011, Piazza Acura of West Chester

"Thank You!"

I came to visit the Service Department Friday morning about my Mazda6 bill.  When I left the dealership Thursday night (before I was able to speak to Paul in service) I felt very unsure.  I thought I was going to be responsible for a $500 repair.  When I came to talk to Paul on Friday morning, I was not sure what to expect, but I left Piazza Mazda pleasantly surprised!  I cannot express my gratitude enough for your understanding.  I truly appreciated the time that was taken to listen and address my questions and concerns.  Thank you again!

Leslie May 22, 2011, Piazza Mazda of West Chester

"Pleasant Staff"

I noticed the check engine light came on yesterday after leaving work.  I checked my gas cap, thinking maybe that was the cause, but I did not want to trust or chance it.  I immediately went to Piazza Honda of Philadelphia to their Express Service and was treated with the upmost respect.  My car was returned to me with the problem solved.  I was assisted by the Yellow Team and advised by Lionell Evans, who was one of the most professional and pleasant individuals, I have ever met.  Thanks Piazza Honda! 

Kenya May 20, 2011, Piazza Honda of Philadelphia

"Best Dealership Around"

Chris Angelone, was excellent from the first time I talked to him, which was over the internet.  Then I talked to Chris on the phone and went to the dealership the next day to meet him and check-out the Mazda3's.  He was the same thru out, genuine from our first meeting to our purchase, he never changed.  He introduced me to the General Manager, Pat Oliveto, who was also very friendly.  I have bought many cars over the years; but was never treated as well as at Piazza Mazda! 

Mattson May 19, 2011, Piazza Mazda of West Chester

"Professional Service"

Dear Mr. Gillespie,

I just want to send a note to acknowledge the professional service that your co-worker, Ron Dworsky, extended to me.  Ron was a pleasure to work with and he always took the extra steps needed to help solve the problem that I was having with my car.  I had a paint issue with my 2006 Honda Civic and Ron assisted me with getting answers that I needed.  Because of Ron Dworsky's help I will be purchasing my next Honda from your dealership.  Between me and my brothers we own five Honda's and we love them.  Thanks again for having such a exceptional representaive.   

Paul May 12, 2011, Mike Piazza Honda

"Would Recommend Piazza "

Lee Levy was great.  I had done my own research before deciding to lease and he helped me get a great deal.  I did not have any pressure, just honest talk. 

Christopher May 12, 2011, Piazza Mazda of West Chester

"Wonderful Service"

I have leased an Acura from Piazza prior to this one and was very satisfied therefore, returning for another.  Mark was very knowledgeable about the product.  He told me if I had any other questions to call and I did also receive a call from Linda Black to let me know if Mark wasn't there, I could always speak with her.  I think that is a wonderful process!  Mark was very helpful and addressed any questions we had in a timely fashion.  He took his time with us, no rushing, to explain the options on the truck.  Overall, this was a good experience and why we came back for another Acura MDX.  Everything was complete when we arrived and it went quickly and smoothly.  I had questions about the back up sensors.  Mark took the time to go over the basics of the truck prior to me taking possession.

Robert May 11, 2011, Piazza Acura of West Chester

"Excellent Service"

Piazza Honda of Philadelphia's repair shop is excellent.  I have gone there for several years.  The repairs and people are great.  Mark and the staff welcome you immediately and keep you noticed of the work being done.  I cannot say enough positive things about Piazza.  It is the most honest and complete shop that I have ever dealt with.  Thank you!

Kathleen May 10, 2011, Piazza Honda of Philadelphia

"Great Sales People"

Adam Chaar and Brian Henderson helped me receive the right price.  My friend referred me to Piazza Honda of Philadelphia, where we both purchased the same day!

Tiffany May 10, 2011, Piazza Honda of Philadelphia

"Excellent Customer Service"

Paul,

I wanted to drop you a quick line and let you know that I was really impressed with you and your continued commitment with your customer service abilities.  Your ability to deal with the unique situation involving our minivan was exemplary.  Not only were you able to provide "true customer value" with the remediation.  As a customer of Mazda, I wanted to take a minute and let you know that you are a true-professional and Piazza Mazda is very fortunate to have you on their team.  Your ability to effectively deal with customers in certain types in "difficult" situations and then deliver on service quality is particularly noteworthy.  You made a difference not only this go around, but have instilled confidence with myself and my family with Piazza Mazda on a go forward basis.  Thanks again for the great service - I look forward to doing business with you and the dealership in the future. 

Mike May 9, 2011, Piazza Mazda of West Chester

"Mike Piazza Honda is Great"

I searched for weeks to find the perfect car, I wanted.  Jimmy Abgarian at Mike Piazza Honda not only found the car I wanted, but gave me a fair trade price and was fast about it. 

Carl May 9, 2011, Mike Piazza Honda

"Always a Pleasure"

As always, it is a pleasure doing business with Piazza Volkswagen!

Beckwith May 7, 2011, Piazza Volkswagen of Ardmore

"Trust is Everything with Me "

Since moving to PA from NJ 12 years ago, I have purchased two new Honda Accords and received automobile service only from Piazza Honda of Pottstown. Trust is everything with me. I like everything about the people working there and they've always been honest and sincere in taking care of me and have done their work diligently. From Larry Lilley, Jon Klink, Donna, Scott, Dan -- Service Department. Sylvia and Ann -- Billing. Don -- Finance. Bruce, and Greg -- Sales. Karen and Tom Reed -- I will always be a customer of Piazza Honda of Pottstown. Last, I must say that my wife and I found our sales consultant, Rizwan Balouch, very professional, knowledgeable and polite. He helped us make our decision to buy a new car.

Robert May 6, 2011, Piazza Honda of Pottstown

"Exceeded my Expectations"

Paul Curtis called me when the job was complete, they met and exceeded my expectations.  Everyone in service was friendly and respectful. 

Bianca May 3, 2011, Piazza Mazda of West Chester

"Great Body shop!"

I just want to give kudos to Jeff Young and the way he handled my needed body work on my 2008 TL.  He was professional, focused and really concerned about my schedule.  He is a really nice guy!  I was comforted knowing that my car was going to yoour shop in Essington and I would not have to worry about shoddy parts or workmanship.  It looks great.

David May 3, 2011, Piazza Acura of West Chester

"Thirty years with Piazza "

For almost thirty years my vehicle life has been with Honda.  At one point, a motorcycle, a lawn motor, and a snow blower; were all Hondas.  Last week, my wife had her Honda Accord serviced for the first time.  While exiting the car, she noticed her inspection was due, the service department provided spontaneous accommodation immediately.  Two days later, my maintenance light came on in my Honda Ridgeline; the nice people at Piazza Honda of Pottstown took care of me.  The mechanic, Steve Garrison, was very, very good.  While waiting, I met a former retired co-worker, who is now on his second Honda.  He shared with me how impressed he is with Piazza Honda of Pottstown.  I have told him that I have known this for thirty years.  Thank you for great service of the years Piazza! 

Ronald April 28, 2011, Piazza Honda of Pottstown

"Excellent Service"

I would like to express my thanks and appreciation to Marc Ferris in your service department for the excellent service we received on April 19th, when our 2003 Odyssey broke down in downtown Philly.  We were on vacation this week visiting family when our van broke down.  AAA gave us your phone number, so I called ahead and Marc Ferris answered, who told me to come in and that he would have our van looked at right away.  Marc greeted us warmly and showed us the waiting room.  Marc got our van in quickly, and about 45 minutes later, Marc called us back to the service desk and asked, "Do you want the good news or the better news?"  The good news was that our car was not seriously damaged and the better news that you had the part in stock and could repair our van in about an hour.  We were relieved of course, but we were hungry.  I asked Marc if there was somewhere nearby to grab lunch, he arranged your shuttle to take us to a nearby restaurant and then pick us up when we were done lunch.  We had a very enjoyable ride to and from the restaurant with your shuttle driver, Marty, who is quite a character.  About 3 hours after our problem had started; we were back on the road, heading to my Mom's house for cheese steaks and then the Phillies game.  Marc and Marty are to be commended for their excellent, caring service and great attitudes. 

Edwin April 27, 2011, Piazza Honda of Philadelphia

"Very Pleased with Piazza "

I just wanted to let you know how pleased I am with the service I received at your dealership.  I have only driven the car a few miles, but so far, I think I have made the correct decision.  In my car searching, I went to several dealerships, but when I came to Piazza Honda of Reading, it was a pleasureable experience.  I had the pleasure of meeting Jessica Diefenderfer on Monday.  She saw how extremely upset I was and took the time to hear my story.  I told her I was dealing with a limited budget and had to find just the right thing.  She did not pressure me, she listened and called me back and said she thought she could help me.  I did return and was really impressed with what she had to offer.  She not only met my needs, she exceeded them.  You are fortunate to have such a lovely young woman on your staff.  I have been in sales and customer service for 40 years and recognize a winner when I see one.  Thank you for your excellent service and I look forward to a long relationship with your firm.   

Deany April 27, 2011, Piazza Honda of Reading

"Extraordinary Service"

My husband and I purchased a new 2003 Honda CR-V a number of years ago.  It was our first Honda.  We have had very few troubles with it, but when we needed service on the CR-V, your service department was outstanding.  In fact, I want to specifically mention Mr. Guy Conlan.  I wanted to make sure I was fully expressing how satisfied with your service department we are.  In fact, my husband's company, which is located in NE Philadelphia was in need of two new minivans.  They had decided to purchase Honda minivans.  They could have easily gone to a Honda dealer much closer to their site, but my husband wanted to be assured he would receive the best service, so he traveled the extra distance and purchased the first one from your dealership a couple of months ago and is purchasing the second one this week.  It is soley because of the service department, specifically Guy Conlan, he made that decision.  I just thought you should know what an extraordinary service department you have. 

David and Debbie April 26, 2011, Mike Piazza Honda

"First Car Purchase"

I would like to thank Piazza Honda of Philadelphia and Chris Tran for their service and help making the process of buying my first car a positive experience.  Chris' customer service was excellent and I feel as if he did everything possible to make sure that I was satisfied with my purchase - even staying later than his shift lasted, to make sure everything went smoothly.  I am highly satisfied with my new Honda Civic, as well as the customer service that came along with it!  Thank you. 

Alexandra April 26, 2011, Piazza Honda of Philadelphia

"Straight-forward Buying Experience"

Thank you Bruce for the note and a very straight-forward buying experience.  I will continue to highly recommend Piazza Honda of Pottstown to my friends here at The Hill School. 

Mark April 26, 2011, Piazza Honda of Pottstown

"Wonderful Staff"

My experience with Piazza Mazda has been wonderful.  I look forward to  my next visit!

Glen April 24, 2011, Piazza Mazda of West Chester

"Piazza Honda is Great!"

While on vacation in Philadelphia, my Honda Odyssey was rear-ended in a traffic accident.  We could still drive it-but there was a rubbing noise on the rear tire.  We brought it to your dealership, the next day (April 20th) and your service department sent us to your body shop down the street.  A young man from behind the counter "gladly" freed the metal from the tire and put our mind at ease for a safe trip home.  While this may not be a big deal to him ... being 300 miles from home in an unfamiliar city meant a lot to us.  Thank you again.

Paula and Phil April 21, 2011, Piazza Honda of Philadelphia

"Outstanding Treatment"

I can say that the way I was treated at the dealership was outstanding.  I have perfect confidence in my vehicle and I would most definitely recommend Piazza Honda of Pottstown to everyone I know!

Loretta April 20, 2011, Piazza Honda of Pottstown

"Quick Response"

Thank you so much for ordering my tires, that was really fast!  I've had nothing but positive experiences with everyone from your dealership.  You guys are great!

Missy April 14, 2011, Piazza Mazda of West Chester

"Very Happy with Our Purchase"

Hi Bruce,
Marie and I were very happy with our purchase of the 2011 Accord.  We were impressed with the no pressure salesmanship that we had dealing with Brent.  I can tell you that I am not one to write reviews, but I felt we were treated absolutely wonderful.  I will certainly recommend your dealership and Brent to other potential customers.  We have brought many new vehicles, but haven't had an enjoyable experience like we did at your dealership.  I told my wife on the way home, that was the first time I left a dealer and felt good about the car buying process.  All salesman should be like Brent.  We look forward to many years of dealing with your dealership. 

Bob and Marie April 12, 2011, Piazza Honda of Pottstown

"Fast and Easy Car Buying"

It was an easy transaction.  I was moving from a Honda Pilot and undecided between the RDX and the TSX wagon.  When we visited the dealership for the first time, we were able to test drive both cars.  I was not ready to commit one way or the other.  We were not overly pressured and when I decided that I wanted the wagon, I emailed the dealership asking for the price of the car delivered with the accessories I wanted.  My email was answered promptly by Suzi Hendrixson.  I called the dealership with a credit card number to hold the car, they faxed me a credit application, which I filled out and faxed back.  My wife and I went to Piazza Acura of West Chester a few days later for delivery.  Everyone was great; it was an easy and pleasant transaction that I have ever experienced.    I would shop at Piazza Acura of West Chester again, without hesitation!  Oh and I love my new car!!

David April 6, 2011, Piazza Acura of West Chester

"Beyond Exceptional "

Our experience was beyond exceptional and that was due to the impressive, hard work from your key salesman, Ben Grinar.  Due to his friendly, knowledgeable, and overall work ethic, it made our car buying experience completely enjoyable.  Ben was very flexible and overly helpful to ensure that we were completely satisfied.  I would imagine Ben is the type of salesman that "turns lights on" at Piazza.  Thank you again for providing us with the right salesman to get the job done and with the exact vehicle we were looking for.

Bob April 6, 2011, Piazza Honda of Pottstown

"Outstanding Service"

I just wanted to compliment you on your outstanding service on my 2003 Civic yesterday.  I brought it in for inspection and your staff was friendly, helpful and efficient.  I really appreciate the good service I have received from you for the last 8 years.  Thanks again.

Lisa April 1, 2011, Piazza Honda of Drexel Hill

"Knowledgeable Sales Staff"

Alicia was an excellent sales rep for Acura.  Her knowledge of the product from the time I test drove the vehicle to taking delivery was terrific.  She has a very nice way about her, personable yet professional.  She was knowledgeable and anything she felt needed confirmation about, she wasn't shy to double check just to be sure we were satisfied.  The dealership has been very accommodating as far as working with us negotiating, delivery time of auto, working with my schedule for the after delivery installation of running boards and the loaner of a car plus coupon for a car wash.  So far, I have been very pleased and love my MDX!  Of course, I heard from people at work that I would not be disappointed with the personnel at the dealership, which is partially why I sought out Piazza Acura of West Chester.  As stated before, Alicia was very knowledgeable and patient with me trying various features.

Rosemary March 29, 2011, Piazza Acura of West Chester

"Nice Sales Staff"

All of the sales staff was very nice and everything was on time.  The finance person mentioned the service lojack and explained it fully.  The manager was nice and so was the person who called me back on the phone.

Lydia March 28, 2011, Piazza Honda of Philadelphia

"Excellent Service & Assistance"

I returned an end of lease vehicle at Piazza Mazda yesterday and I just wanted to take a quick moment to let you know that I received excellent service and assistance from your salesman, Jeremy.  He was actually a lot more helpful than the dealership where I leased the car in solving some outstanding questions/issues for me regarding the inspection and return process.  In addition, I was promptly greeted and directed to what I needed by a gentleman named, Will, and I did not linger waiting for someone to help me as I have in other dealerships.  It is not so common to get personable and helpful service in any business these days so when I do get it, I just like to make a point to recognize it and give positive feedback.  Thanks again for your help. 

James March 25, 2011, Piazza Mazda of West Chester

"Professional & Friendly"

I purchased my first Honda vehicle yesterday at Piazza Honda, however, based on my experience with salesman, Jim Stratten and all the staff - I suspect it will not be my last.  Jim was curtious, professional and friendly in his approach.  We test drove two cars, and I decided on the Accord.  He quickly identified I was not interested in the typcial dealership "Let me check with my manager" routine, and presented me with a fair price right out of the gate.  Great job and buying experience - miles above my experiences earlier in the day at other dealerships!  Thanks to Jim and all the staff at Piazza Honda of Reading for your values in fair pricing and outstanding customer service!

Tom March 23, 2011, Piazza Honda of Reading

"Great Service at Piazza VW"

I only have used the service area at VW and have yet to be disappointed.  The entire process is easy, friendly, not expensive and I feel like I am doing the right thing by taking my cars there.  Sean Gibson is great and very nice to work with. 

Erika March 21, 2011, Piazza Volkswagen of Ardmore

"Thank You to the Entire Piazza Mazda family "

I wanted to pass along my thanks to the entire Piazza Mazda family, and very much in particular, to Jeremy Mercado, for a tremendous car buying experience.  My wife and I purchased a Mazda3 on Saturday and we were treated most respectivefully by Jeremy through every stage of the car buying experience.  From the first test drive earlier in the week through the eventual sale on Saturday, we were never given the dreaded car sale statement, "what can we do to close a deal today?" Jeremy was very confident and patient in his approach, he gained our confidence to do business with Piazza Mazda.  The pricing strategy at Piazza was also a pleasant surprise.  I had done my homework on the pricing for Mazda3's in the area and couldn't believe it when Jeremy gave us pricing that was right in line with the market data without having to play any negotiating and haggling.  Through this experience, Piazza Mazda has gained my loyalty for any future sale.  I will also do my part in advertising to and encouraging anyone I encounter who may be looking at a new car to visit Piazza Mazda and to please contact Jeremy Mercado.  Jeremy is quite the professional who gave us a 10 performance on a scale of 1-10.  Thanks again!

Robert March 21, 2011, Piazza Mazda of West Chester

"Very Trusting "

I am writing to comment on the quality of service that I receive at Acura of West Chester.  I am the proud owner of a 2004 Acura TL which I have serviced at this facility.  I have owned many cars over the past fifty some years and I have always been leery when they required Inspection or service.  My feeling of uneasiness came from the fact that they always found something in need of repair or replacement.  I have never had these bad vibes when I take my car for service to Piazza Acura of West Chester.  Cordial workers greet me upon entering.  Service writers are pleasant, knowledgeable and anxious to serve.  Mechanics are excellent.  Last but not least is the service manager, Darren Griffith.  He is patient, understanding, and never too busy to listen to my concerns,and alleviate them.  The best word to describe the feeling I have when I speak with Mr. Griffith and those working in his service department, is trust. 

Robert March 20, 2011, Piazza Acura of West Chester

"Thank You Piazza "

I have to thank you guys!  Irmarae Rosa and Mike Quinn are the best!  They helped me out when my "home" Honda dealer left me stranded.  The mechanic that came to the airport to rescue me was fantastic.  All three great people!  You have my business now!  I even take my Ford to them for service.  I cannot thank you guys enough.  I have been recommending you guys to everyone I know. 

Earl March 18, 2011, Piazza Honda of Philadelphia

"Truly one of a kind..."

Fred Deal,

Thank you very much and it always is a pleasure dealing with you.  It is a true blessing to be able to know that we have a reliable, honest, and trustworthy business man that we can purchase a reliable vehicle from.  You are truly one of a kind and we appreciate everything you have done for us! 

Cindy March 17, 2011, Piazza Mazda of West Chester

"Very Satisfied with Piazza Volkswagen of Ardmore"

This was my first visit to the dealership, I thought they were exceptional. Especially compared to the dealership where I used to go, which I was very disappointed in. I am very satisfied in Piazza Volkswagen of Ardmore.

Natalie March 15, 2011, Piazza Volkswagen of Ardmore

"Perfect Sales Approach"

Lee Levy did a nice job explaining the benefits of owning the CX-7.  He also did a nice job of explaining all of the financing costs.  If I or someone I know decides to buy a Mazda, I will make sure I direct them to Lee.

David March 10, 2011, Piazza Mazda of West Chester

"Awesome Experience"

Frank Crinite, was very good.  He was very fast and gave me a very good price.  He always answered his phone and was great all-around. 

Tara March 9, 2011, Piazza Honda of Drexel Hill

"Would Recommend Piazza Mazda"

Piazza Mazda had a very impressive amount of cars on site, and we came to them because of that.  They had the model and color of the car I wanted, while others did not.  They also matched the price we had received from a competing dealership. 

Katherine March 9, 2011, Piazza Mazda of West Chester

"Easy to Work With"

I love everyone at Piazza Honda of Pottstown!  Steve and Greg were both a pleasure to work with, as always.

Kelly March 8, 2011, Piazza Honda of Pottstown

"A Very Good Experience"

Steve Moffa, a manager, was very easy to deal with.  I had a very good experience at Piazza Honda of Reading.  I will recommend this dealer and come back!

John March 7, 2011, Piazza Honda of Reading

"Fantastic Experience"

I am pleased with the courtesy and respect that I received from everyone at the dealership.  I consider Jeremy a friend and value his opinion and advice.  I will always recommend Piazza Mazda to others.  Throughout the paperwork process, they worked efficiently and I know the process took awhile; so that all the paperwork would be filled out correctly and accurately, and that is much appreciated.  The delivery was great.  Jeremy helped sync my phone and ipod touch with the bluetooth.  The staff was very professional, they were never less than perfect - answered all the questions and concerns not only that I had, but my mother as well.  They are all great people with fantastic personalities.

Tiffany March 6, 2011, Piazza Mazda of West Chester

"Very Positive Experience"

I must say my experience with the Piazza dealership and Service Center has been very positive!  I do appreciate the responsiveness and friendliness of everyone working at the dealership and service center.  I have been coming to Piazza Acura for the past 4 years at first for purchasing and servicing my 2007 MDX and then trading that in to leasing the 2010 MDX.  I had worked with Jamie for the trade and lease last August and it was a very smooth transition with absolutely no pressure.  Everything happened as Jamie explained.  He was very helpful in ensuring I received all that I wanted in the new MDX lease.  The service center employees are awesome!  Any work that needs to be done is explained very clearly and in layman's terms.  Ryan Tepper usually handles my account when I need to come in and always makes sure all is taken care of accurately and as quickly and reasonably priced.  I know when I drive off the lot, I will not need to return the next day because something was missed.  I have listened to many friends tell me horror stories regarding their car dealer service center experiences (not Acura nor Piazza), and they are always surprised when I tell them my experience.  I absolutely love driving my MDX!  This car is fabulous...perfect blend of function, technology, and luxury!  

Vania March 4, 2011, Piazza Acura of Ardmore

"Helpful & Courteous Staff"

My salesman, Steve Minford, was very helpful, courteous and got the car that I wanted.  The sales manager along with the finance manager were also very helpful.  The finance manager went through the paperwork process very slow, so I was able to understand the extended warranty fully.  I appreciated his patience with me. 

Peter March 4, 2011, Piazza Honda of Pottstown

"Thank You For Great Service!"

Mark Ferris,

I wanted to thank you for going out of your way to drop off my documents.  You definitely took customer service to a whole new level and I wanted to make sure you know how much I appreciated the gesture. 

Leeanna March 3, 2011, Piazza Honda of Philadelphia

"Best Car Buying Experience"

Jack Burke was excellent.  I cannot say enough about the excellent customer service that I received.  The sales manager, Gary McCloskey, was excellent as well.  There are seven Honda dealerships in my area and Piazza Honda of Reading, was the only place that made everything so simple.  This is my second purchase from Piazza and truly was the best purchasing experience I have ever had.

Ronald March 2, 2011, Piazza Honda of Reading

"Best Experience at Piazza "

Dear James McGill,

On Saturday February 26, my wife and I entered Piazza Acura to test drive an Acura RDX.  We were greeted by a salesman named Brett Green.  We talked briefly about the RDX and then took a test drive.  My wife and I completely fell in love with the car.  Before the test drive, we thought we were interested.  After the test drive, we were convinced that we did not want to consider any other make of crossover.  What happened after this is the best part.  During our married life, we had been in many different auto dealerships, but the way we were treated at Piazza was the best experience we have ever had.  We are still talking about our best car buying experience.  Brett Green is the ultimate professional salesman.  He was knowledgeable, easy to talk to, genuinely concerned, and very patient.  We never felt pressured in any way.  We especially appreciated the negotiating phase of the transaction.  He gave us an initial price, we told him what we wanted.  He came back with a counter offer and we have waited 15 to 20 minutes between these rounds.  At Piazza it was 5 minutes at the most.  He did not have to bring his sales manager or someone else to try to convince us that they were doing us a big favor.  The business manager, Michael Spillman, was a pleasure to deal with.  He got our names correct on all the forms.  Everything was explained clearly and to our satisfaction.  When we initally approached Piazza, we were apprehensive about what we were about to go through.  Piazza has convinced us that there are still some really good businesses that we can enjoy dealing with.  You can be certain that we will tell our friends and relatives about your excellent dealership.  By the way, we love the RDX more every day!!

Keith & Judy March 1, 2011, Piazza Acura of West Chester

"Thank You"

I have enjoyed driving my 03 Odyssey from Pottstown honda so much that it was hard to say goodbye the other day.  When I recall the many family trips and hours logged into that car, I am always thankful for the reliability and safety it had brought to my family.  My husband told me that I would get over my departing sadness after I stepped into the smell of a new car.  Well...he was right.  The new Odyssey is amazing and we are thrilled to be owners of the 2011 Odyssey.  My children love the new vehicle and can quickly point out the improvements made since the 03 line.  I would like to add that our salesperson, Steve, was great to work with.  He was patient, informative and very easy to work with.  Steve was able to deliver me the car that I wanted without any pressure.  Don in the finance office made the transition easy.  I will continue to recommend Pottstown Honda sales and service to all of my fellow moms!

Mary February 28, 2011, Piazza Honda of Pottstown

"Professional Sales Staff"

My husband and I are very happy with our decision to purchase our Honda Odyssey from Piazza Honda of Pottstown.  We had many choices available, however, the thoroughness, patience and most of all the professionalism of your sales staff made the difference.  Both Ben Grinar and Brent Foltz were super to work with. 

Carmen February 28, 2011, Piazza Honda of Pottstown

"Best Buying Experience"

I had one of the best experiences leasing my new Honda CR-V from Piazza Honda of Drexel Hill, mainly because of my salesperson, Trevor Foster. Trevor was very professional and along with the Sales Mgr Bob Burns were able to make me a deal that I was very happy with. I will definitely recommend Trevor to my family/friends who are looking to purchase a car.

Tom February 25, 2011, Piazza Honda of Drexel Hill

"Great Service Department"

I just wanted to take the time to let you know how very pleased I am with the service I received at Piazza Honda of Philadelphia this week. I took my CR-V in on Monday evening and Irmarae Rosa was fantastic. My CR-V was my first car purchase and I was unsure of what to do when I was having issues with the throttle. Irmarae was very helpful and made me feel at ease. She called me back promptly the next day and explained in detail what was wrong. She also preemptively talked with the Warranty company and worked with them to ensure that I was getting the best possible price for my service. The work on my car was done by the very next day! I was completely surprised that it did not take long to complete the work. I found out that though the part they needed usually has to be ordered. Irmarae called another dealership in the Piazza network and was able to get the throttle component that was needed to repair my CR-V. I appreciate all that she did and I wanted to let you know what a great individual you have on staff. She was not only kind and informative, she went above and beyond in making sure that my service was done quickly and efficiently. Thank you so much!

Hillary February 25, 2011, Piazza Honda of Philadelphia

"3rd Honda from Mike Piazza"

Gene Drake was great and had the customer's best interest in mind while negotiating prices with regards to purchase the vehicle or to lease.  Joe Strano, the sales manager was great and worked with me to honor their price guarantee from another dealer.  I really appreciated this.  This is my third Honda from Mike Piazza and I have been very satisfied with every purchase. 

Anthony February 24, 2011, Mike Piazza Honda

"Completely Satisfied"

I was completely satisfied with my current visit to Piazza Honda of Philadelphia.  Mario and Alex were very helpful and courteous to my husband and I.  I will certainly shout out to all of my friends and family to recommend Piazza Honda of Philadelphia.  Thank you. 

Barbara February 21, 2011, Piazza Honda of Philadelphia

"Knowledgeable Service Staff"

I had an emergency tire problem, Piazza Mazda took me in at my convenience; as early as I could get there. The service department recommended some scheduled work and found some other problems, which we mutually agreeded to fix, while I was there. Paul Curtis is excellent, and I cannot imagine anyone doing this better! Paul kept me informed and explained to me fully all the work performed.

Gene February 20, 2011, Piazza Mazda of West Chester

"I love my Sonata!"

Thank you so much for your assistance in getting us the color and car we desired!  It was truly an enjoyable experience and one I will share with all of my friends and family.  I can say with confidence that we will return to your dealership for our next purchase, but I cannot imagine getting tired of the Sonata!  Today is the first day, I am really driving it and have brought it to work.  I?ve already had 3 customers come in to say how beautiful the car is and my boss now thinks he is paying me too much! 

Jim February 19, 2011, Piazza Hyundai of Pottstown

"Outstanding Experience"

I recently traded in my Fit for a new one.  I added some options at the time of purchase.  I would like to advise you not only the service department is great to deal with, but the sales representatives are equally good; especially, Sam Rizzello, who worked with me to complete the purchase.  I cannot tell you what a terrific job he did.  He made the whole sales experience a really satisfying one.  I also want to thank Jenn Christinzio for all of her help and information I received over the internet.  Thanks to all at Piazza Honda of Philadelphia. 

Domenick February 17, 2011, Piazza Honda of Philadelphia

"Knowledgeable Sales Staff"

Nick Price was extremely knowledgeable about the vehicle and the brand.  He was very personable and able to answer all of my questions.  Pat Oliveto, General Manager, was consistently helpful, honest and willing to work with us.  He provided all of the options clearly and helped us complete the paperwork ahead of time, to ensure we were in and out of the dealership quickly.  Customer service is great at Piazza Mazda.  They were helpful, without being overbearing and so patient, as we started our contact back in August; and didn't lease the vehicle until late January.  They had great follow up and always returned calls in a timely manner. 

Jennifer February 17, 2011, Piazza Mazda of West Chester

"Great Experience at Piazza "

Last night, I drove away from your lot in a 2011 Honda Odyssey Touring Elite. Joe Reed handled the transaction from start to finish and I wanted to share with you how happy my wife and I are with both our car and the buying experience.  We both found Joe to be a breath of fresh air: a no-pressure, straight-shooter. Other dealerships either had hidden charges in their pricing or played their cards close to the vest. Joe was up-front about price and never wavered. He is also extremely knowledgeable about Honda vehicles and, in our case, took the time to show us all of the bells and whistles in our car. And in the Touring Elite, there are plenty. You should know that Joe Reed was one of the big reasons we chose Piazza over the competition. Thank you very much.

Eric February 17, 2011, Piazza Honda of Philadelphia

"Wonderful Service Experience"

Dear Mr. Polinow,

Last week, I had my car serviced at your dealership and I wanted to inform you that I was extraordinarily pleased with the service that I received.  I found the service personnel to be friendly and welcoming.  This started with the gentleman who greeted me when I drove my Honda CR-V up to the service bay.  I was greeted warmly by Mike Quinn and Greg Trower.  I do not live near any particular Honda dealership.  I have  tried many other Honda dealerships; and I can say that your dealership made me feel like you wanted to service my car.  It's the little things that you do - soft pretzels, USA today, rental car arrangement, complimentary car wash, the phone calls to update me about the status of the work and when it is completed and many more.  I find that this type of customer care is rare these days - a lot of people talk about delivering it, but Mike Quinn's group actually delivers it. 

Christopher February 14, 2011, Piazza Honda of Philadelphia

"Nice Place"

Everytime I go there, the service advisors are very nice.  The cashier is very friendly as well.  Piazza Honda of Philadelphia provided quick and personable service. 

Anthony February 14, 2011, Piazza Honda of Philadelphia

"Wonderful Service"

The service department folks are always wonderful.  I own two Mazdas so I get to visit on a regular basis.  I always get my car in and out for an early morning service on my way to work - very convenient!

Christopher February 13, 2011, Piazza Mazda of West Chester

"Thank You very much!"

Thanks so much for my beautiful new CR-V!  My first car buying experience was a great one.  Special thanks to Al Lewis for all of his time and help.  I've always recommended Hondas and now I will recommend Mike Piazza as the "go to" dealership. 

Melissa February 13, 2011, Mike Piazza Honda

"Thanks just doesn't seem like enough."

Words cannot adequately justify how appreciative we are to the compassionate assistance that we received at this dealership.  The generosity, helpfulness and patience displayed by the Honda team is unmatched by any other dealership, that we've encountered.  Thank you for affording us the opportunity to drive a dependable vehicle indebted! 

Elen & Mike February 9, 2011, Piazza Honda of Reading

"Best Car Buying Experience"

My experience at Piazza Hyundai was one of the best car buying experiences I ever had.  My salesperson, Lindsey, was very nice and it was a pleasure to work with her to buy my new Hyundai.  The rest of the staff was also very helpful and professional and I would recommend the dealership and Hyundai to any of my family and friends.  

Walter February 8, 2011, 2011 Sonata (Spring Mount, PA)

"Thank You!"

Pat,
I just wanted to thank you again for all of your help.  You were such a pleasure to deal with and truly accommodated our needs.  Thank you for being so patient and for doing all you could to get us to our budget.  I absolutely love driving the CX-9!  Thanks again!! 

Jenn February 8, 2011, Piazza Mazda of West Chester

"Very Pleasant Experience"

The recent experience, purchasing a used car from Piazza Honda of Pottstown, was the most pleasant one, involving a large purchase I have had in many, many years.  The salesmen I worked with were Riz and Rich; both were great.  I really had the sense that although they are in the business to sell cars, never-the-less their first priority was making certain that I purchased what I wanted and was satisfied with all aspects of the transaction.  The closing manager was also extremely nice to work with.  He was open, honest and candid throughout.  Throughout the purchase, I felt that I was dealing with honest, reputable, caring individuals.  I would recommend Piazza Honda of Pottstown to friends and family. 

David February 4, 2011, Piazza Honda of Pottstown

"Attentive & Organized Service"

All of the service members at Piazza Honda of Drexel Hill were attentive and organized.  They explained everything in detail that happened with the car.  There was a nice and clean atmosphere within the dealership.  Everyone was very friendly. 

Barbara February 3, 2011, Piazza Honda of Drexel Hill

"Reasonable, Fast and Accommodating"

The service at Piazza Honda of Drexel Hill is reasonable, fast and accommodating.  I have had very good experiences with them.  They are helpful and knowledgeable.  I am very happy with the service I receive. 

Susan February 1, 2011, Piazza Honda of Drexel Hill

"Thankful for Piazza Honda of Drexel Hill Service..."

My boyfriend bought his civic at Piazza Honda of Drexel Hill about a month ago. This past Saturday someone damaged his rear tire in a parking lot. AAA came out and put the spare tire on. He went to a local Pep Boys to have the tire replaced. They mentioned he also needed a new wheel, which they did not have in stock. They could not get the part until Wed. I called Piazza Honda of Drexel Hill at 3:00 p.m. on a Saturday, hoping they could possibly help us out. Alisa Fox was the service advisor for the day, and she double checked that she had the tire and wheel in stock. With only a few minutes on hold, she came back and informed me, that she did. I asked her if he could come right over and she said yes. This is excellent service!! Under 2 hours left until they closed, and without an appointment, my boyfriend, had a new wheel and tire and he was on his way. I really appreciated all of Alisa's help. I would definitely recommend Piazza Honda of Drexel Hill for both sales and service.

Jaime January 29, 2011, Piazza Honda of Drexel Hill

"Treated me Well"

I greatly appreciated the waiting room amentities - water cooler, coffee, recent magazines, and wireless internet.  The service consultant, Paul, summarized the service and repair.  He described what work was done and gave me recommendations for additional work based on what technicians observed when repairing and servicing the vehicle. 

James January 27, 2011, Piazza Mazda of West Chester

"Piazza Mazda does it right the first time..."

Paul and Bill in the service department are friendly and accommodating to my schedule.  Paul was able to address my concern regarding prior brake service done at another Mazda dealer.  I asked Piazza Mazda to inspect my front brakes, since they were squeaking loudly at times.  Apparently, the brake replacement performed by the other Mazda dealer used non-Mazda parts without my knowledge or consent.  Paul Curtis and Bill Bossler do a wonderful job and I trust them without hesitation.  I have always been happy, with the work done at Piazza Mazda.  This is why I drive over 200 miles to have my work done by them.  Piazza Mazda of West Chester establishes trust and does the job perfectly, the first time. 

Matthew January 27, 2011, Piazza Mazda of West Chester

"Wonderful Sales Experience"

We love our 2011 Accord that we just picked up last night!  Matt Stefan is awesome and made the whole process from beginning to driving off the lot absolutely wonderful!  I will recommend Matt at Reading Honda to everyone!

Tricia January 25, 2011, Piazza Honda of Reading

"Top Notch Saleman"

My salesman, George Farrell, was not like any other salesman.  He went above and beyond to make sure I received the best possible price.  George even offered to drive my car home to me because it was snowing.  In all my years buying cars, I never received so much personal care.  Thank you Mike Piazza Honda and George!!   

Marilyn January 25, 2011, Mike Piazza Honda

"Great Sales & Service Staff"

Paul and Bill were very accomodating.  They took my car into the shop with only a few minutes and completed the service in a good time.  Piazza Mazda has great sales and service staff.  This is our 8th Mazda purchased at Piazza Mazda.  They are honest in their deals and dependable in their service.  The GM Pat and salesperson, Fred Deal, have always treated us with respect.  The staff is a great representation of Mazda dependability.  Keep up the good work!

Francis January 24, 2011, Piazza Mazda of West Chester

"Terrific Service Department"

My service appointment was easy to make and everyone in the service department was very friendly.  They were very fast with the service on my car and on time as well.  Piazza Mazda is a great dealership and I will continue to buy all my cars there.   

Greg January 19, 2011, Piazza Mazda of West Chester

"By far the BEST Car Buying Experience"

I had a very pleasant experience at Piazza Honda!  My salesman, John Callahan, was very friendly and easy to work with.  He did not pressure me into my sale either.  The finance manager, Joe Lutz, was nice to work with as well.  This was by far my best car buying experience.  I would recommend anyone to go to Piazza Honda of Drexel Hill!

Josh January 18, 2011, Piazza Honda of Drexel Hill

"Fast Service"

I called in the morning for service and was told to bring my vehicle in immediately!  I was so pleased!!  They provided fast service, made an effort to get my car in ASAP, asked if I was okay with a tire rotation and listed the price before he went ahead and just did it.  

Eileen January 18, 2011, Piazza Mazda of West Chester

"Very Customer Friendly"

Nick Price was excellent.  I stopped by on a whim to look at the CX-9 to compare to a Nissan Murano.  The weather was challenging so we set up an appointment to test drive the vehicle.  I wasn't able to test drive it due to family events.  Nick was persistent and called me to reschedule the appointment and I'm glad he did.  I bought the car on the last day of the year and they were swamped, but they were great and we were in and out in no time.  They were very customer friendly. 

Sherry January 13, 2011, Piazza Mazda of West Chester

"Wonderful Experience"

I just wanted to comment that I had a wonderful experience at Piazza Honda of Philadelphia.  My civic was acting crazy and the standard tests were not producing any indications of what may have been wrong.  The service department was very courteous and gracious to me.  I very much appreciated the service that I received at Piazza Honda.  In the end, although the diagnostic tests were unable to identify the problem, the experienced mechanics at Piazza Honda made an educated guess to the cause of the problem and they were correct.  Since then, my car has been running beautifully.  I will definitely bring my vehicle back to Piazza Honda of Philadelphia for future service.  I just wanted to say thank you.  Happy Holidays!

Victoria December 29, 2010, Piazza Honda of Philadelphia

"Pleasant Experience"

The salesperson, Carl, was great.  It was a pleasant experience. 

Victoria January 10, 2011, Piazza Hyundai of Pottstown

"Extremely Professional"

The salesman that we had was extremely professional and knew every aspectof the vehicle.  He was very courteous.  He was just wonderful an dwe told him we would be back for another purchase from him in three years.

Robert January 10, 2011, Piazza Hyundai of Pottstown

"Great Piazza Honda of Philadelphia Staff"

I'm trying to sum up my experience at Piazza Honda and the only word that comes to mind is "stunned."  I truly do not believe that you could have done more for us.  My wife and I work hard for our money and I rarely feel like someone worked just as hard for it.  Piazza Honda really took care of us and we appreciate it.  The staff has always been great to deal with, but our experience with our salesman, Brian, was top notch.  To my amazement you guys didn't stop there.  The service staff also wowed me with not only timely repairs, but quick in and out, friendly service - that is rare from what I am used to.  I don't think it is crazy to say that I believe I will only be driving Honda's from now on. 

Dave January 7, 2011, Piazza Honda of Philadelphia

"Refreshing Buying Experience"

Lee Levy was my salesman and he did a wonderful job.  Lee answered all my questions clearly, without the additional excessive pinch.  It was a very refreshing experience!

Deborah January 6, 2011, Piazza Mazda of West Chester

"Very Impressed"

I was very impressed with our salesperson, Gina.  I have thought very highly of her and the service folks since. 

Nicholas January 6, 2011, Piazza Hyundai of Pottstown

"Excellent Service Department"

I think their service was excellent.  They were very good and nice.  It was a very pleasant experience; they were not pushy at all.  They actually let the product sell itself.  I feel they were there to help me and not sell me!

Mary January 6, 2011, Piazza Hyundai of Pottstown

"Great first new car buying experience"

Bob Dailey was very helpful and nice.  This was our first time buying a new car and Bob made the experience a great one and very easy!  Everyone at Piazza Mazda was very friendly.  This purchase was a non-stressful experience and I did not feel like I was being pushed into a sale. 

Katherine January 6, 2011, Piazza Mazda of West Chester

"Treated very Nicely"

I was treated very nicely, very cordially.  I was not interested in buying for a few months and the sales people followed-up very well.  When I was ready to buy the dealership ready to sell. 

Sandra January 6, 2011, Piazza Hyundai of Pottstown

"Fantastic"

Brandon is a fantastic sales representative and he is the reason we came back. 

Douglass January 6, 2011, Piazza Hyundai of Pottstown

"Busy day at Piazza Honda of Pottstown"

On December 29, 2010, I came into your showroom to purchase a 2011 Honda CR-V.  I could not believe how busy all your sales people were helping potential buyers. Mr. Karl Diesel was asked to assist me while he was also helping another buyer.  Going back and forth from me to the other customer seemed very stressfull. Mr. Diesel handled it with extreme professionalism.  He was very helpful to me in making the decison. I especially appreciated his honesty and great sense of humor. Piazza Honda should be very pleased to have a great employee such as Karl.  I ended up purchasing the CR-V and I am very happy with it and would highly recommend your dealership.

Bruce January 5, 2011, Piazza Honda of Pottstown

"Honda CR-V Purchase"

I received your "Thank You" voicemail message as well as your email.  We are thrilled to have the Honda CR-V and our experience with your sales staff was really excellent.  We look forward to having the CR-V serviced and have heard many good things about your service department as well as sales.

Barb January 4, 2011, Mike Piazza Honda

"Great Sales Experience"

Kevin Bridgman the finance manager was excellent, he took the time to explain all of the different options and made me feel comfortable.  I was not pressured into purchasing anything extra.  I have purchased several vehicles from Rob Ruhe and I have recommended him numerous times.  

Lora December 29, 2010, Piazza Acura of Reading

"Always a pleasure at Piazza VW"

The front line service representatives as well as mechanics are all good eggs.  They accept my teasing and joking while listening carefully to the important details regarding our Routan's 'good health'.  It is always a pleasure to come to either the dealership or service.  Please send my best to Sue Choi and Demian in sales, they are great folks. 

Roslyn December 10, 2010, Piazza Volkswagen of Ardmore

"Wonderful Customer Service "

I really want to highight the wonderful level of customer service extended to me by Bob Pringle.  On a drive home from work one night, my car was leaking fluid.  I called Mike Piazza and was connected to speak with Bob and explained the situation.  Bob called me back a few minutes later to let me know that there was a service bulletin out for this same problem on my Civic and told me to have my car towed to Mike Piazza.  Less than a week later, I had a new engine in my car at no cost.  Everyone in the service department that I dealt with during that time was great.  We truly believe in Hondas and our next purchase will definitely be another Honda from Mike Piazza!

Dawn December 27, 2010, Mike Piazza Honda

"Great Honda Dealership"

Ross,
Happy Holidays to you and your fine Honda organization.  I'm very proud of the Accord that I purchased, and will refer all my friends to your dealership, when they ask where I purchased my Honda. 

Ken December 24, 2010, Piazza Honda of Philadelphia

"Great Sales People"

We loved the Mazda3 and decided to upgrade to the CX-9.  There was a minor problem with the lease return, but I felt that Lee Levy and Joe Lewis, did their best they could and gave me the best deal I could get for the CX-9.  Lee Levy was great.  I liked working with him.  Lee and Joe helped us through the entire process.  Please tell Lee he did a very fine job!

George December 20, 2010, Piazza Mazda of West Chester

"Went above my expectations"

Sean exceeded my expectations by offering to do a more detailed inspection of my vehicle complaints besides checking the fluids as requested.  When my vehicle was returned in a timely manner my car was vacuumed and the clock was adjusted to the correct time, something I have been meaning to do.  Thank you, Piazza Volkswagen. 

Teresa December 15, 2010, Piazza Volkswagen of Ardmore

"Very Professional"

Everything was great, as always.  I can't tell you enough how much I appreciate the professionalism of the service people, especially John, who always let's me know exactly what I need and is honest to tell me what can wait and what cannot.  Everyone is pleasant and most accomodating.  In today's world, it is a pleasure to deal with an organization like yours.  Believe me it is not like all of the other Acura dealerships out there.  I took my car to another Acura dealership and the service was not good.  When I emailed them all my issues, I never even received a response!  Thank you very much Piazza Acura of West Chester.     

Kim December 14, 2010, Piazza Acura of West Chester

"Great Salesman"

The salesperson, Mark Bandjough, was very easy to work with.  He went out of his way to make sure that I received the vehicle that I wanted, at the right price. 

Mike December 13, 2010, Piazza Acura of West Chester

"Great Experience"

Mark Steltz, my salesperson was excellent and helpful.  The other staff members were great as well.  The delivery process was smooth.  I have already recommended this dealer. 

David December 11, 2010, Piazza Acura of Reading

"Excellent Service"

Mike Lappin, the salesperson was a great person.  He went above and beyond.  Ray Smith, the service technician was wonderful.  He always does a great job on all of his vehicles.   

Lynne December 11, 2010, Mike Piazza Honda

"Wonderful Service Department"

I had the opportunity to work with your service advisor, Bill Bossler, this past week.  A good friend of mine, asked me to take his Mazda in for service.  The car needed a new battery, inspection, oil change, etc.  Personally, I am used to dealing with Porsche and BMW service and wasn't sure how Mazda service runs.  Bill on the other hand was a real pleasure to work with and took care of my needs in a very professional-like manner and finished the work in a prompt fashion as promised.  The car was washed and the charge was extremely reasonable..  I'm seriously thinking of having Bill service my Porsche.  I was very pleased with the way Bill and the other people at the dealership treated me! 

Joe April 14, 2009, Piazza Mazda of West Chester

"Very smooth Service Experience"

I needed a combination of repairs and maintenance on my 2004 Passat.  The service experience went smoothly from start to finish.  I especially appreciated that they noticed when I was dropping off ,that my state inspection was due shortly, and that they could also take care of it; during this service appointment.  This was a big help since it is difficult for me to find time for these things.  My car was returned in perfect working order and cleaner than it was when I dropped it off.  Thanks for all your help. 

Dan December 8, 2010, Piazza Volkswagen of Ardmore

"Both Sales and Service are great"

I happened to have trouble with my battery, which was still under warranty.  Piazza VW is close to our home and we always feel welcome and comfortable with your sales and service department. 

Barbara December 7, 2010, Piazza Volkswagen of Ardmore

"Very Courteous"

John Mara was very courteous and was considerate.  He worked hard and told the truth, which really pleased.   

Thomas December 6, 2010, Piazza Honda of Drexel Hill

"Helpful Sales Staff"

The internet manager was very helpful and pleasant.  My salesperson, Patrick Cromer, was also very nice. 

Anna December 6, 2010, Piazza Honda of Drexel Hill

"A happy Piazza Customer"

Wayne Slater, my salesperson, was very good.  Marissa in the internet sales department, got right back to me with the information that I needed.  She was very good.

Debra December 4, 2010, Mike Piazza Honda

"Great Sales People"

John Callahan, my salesmen was really good.  Bob Burns, the sales manager, was really nice and helpful to me.  They both made the process very smoothly. 

Gary December 2, 2010, Piazza Honda of Drexel Hill

"Top-notch Salesman"

I was really happy with the salesperson, Frank Franco, he was great.  I purchased my first civic from Frank and as long as he is there, I will continue to purchase civics.  Everyone I interacted with was really nice. 

Alana December 2, 2010, Piazza Honda of Reading

"Fantastic Service"

Your walk in service option is fantastic.  I was in and out in less than 45 minutes without an coordinated appointment.  Thanks Piazza Acura!

James December 1, 2010, Piazza Acura of West Chester

"A Perfect 10"

Everybody was excellent.  The sales manager, Mark was excellent and was very patient with me.  Randy Steffy, was very good and very thorough and showed me the navigation system.  This was my second vehicle from Piazza Acura of Reading and the first experience was the reason I came back.  The vehicle was perfect. 

Cindy November 30, 2010, Piazza Acura of Reading

"Purchased many Piazza Vehicles"

I have purchased many vehicles from Piazza Honda of Philadelphia, and all my dealings with my salesman, Sam Rizzillo, have been both professional in nature and always friendly, informative and in my best interests.  While many have found the purchase of a new vehicle nerve racking, I have always enjoyed shopping at Piazza Honda and look forward to dealing with their employees, especially Sam, as evidenced by the many prior purchases and leases.  In thinking, I have probably now have each vehicle Honda sells except for the Odyssey and Ridgeline.  Who knows maybe next time, right now I am thoroughly enjoying my CR-V.  Thanks Piazza Honda!

Ernest November 29, 2010, Piazza Honda of Philadelphia

"Quick Sale!"

The finance manager, Joe Fialho, was wonderful and he explained.  The paperwork process was a nice experience.  They were quick and explained!  I was in and out!

Stacey Novemerber 27, 2010, Piazza Honda of Pottstown

"Simple!"

Bob Earle, the finance manager, was very thorough and easy to work with.  The other staff members were great as well.  The paperwork and delivery process was simple.  Overall, the experience was great! 

Megan November 27, 2010, Piazza Acura of Ardmore

"Simple!"

Bob Earle, the finance manager, was very thorough and easy to work with.  The other staff members were great as well.  The paperwork process was very easy.  The delivery process was simple!  Overall, the experience was great!

Megan November 27, 2010, Piazza Acura of Ardmore

"A Piazza customer for years"

I have been with Piazza Honda of Philadelphia for many years.  The service department and I are like family now.  Getting this car from Joe Lewis was a smooth transition.  He wasn't overly aggressive to make the sale.  He was tuly interested in my needs and what I wanted in my car.  The new car sales manager came out and greeted my family and I while we finalized the deal.  This was a very memorable experience!

Yolanda November 26, 2010, Piazza Honda of Philadelphia

"Good Experience"

Mark Hutchinson, the salesperson, did a good job and was attentive throughout the process.  I did not feel pressured. 

Hiral November 23, 2010, Piazza Acura of West Chester

"Terrific Experience"

Mike Spillman, the finance manager, was friendly, helpful and efficient.  The service department was nice, friendly and accommodating.  The experience was great throughout. 

Joseph November 23, 2010, Piazza Acura of West Chester

"Easy and Pleasant!"

Thank you very much for making my buying experience easy and pleasant!  Vance was so helpful, honest and he took the time to answer every question I had.  I received a call from Honda last night and was asked to rate different aspects of my experience.  All of your folks received all "5's".  I have already recommended Piazza Honda to my friends and family.  I will stop in and say hello when I have my first oil change...in about 4000 miles.  That shouldn't take me too long!  Take good care and thanks again. 

Linda November 3, 2010, Piazza Honda of Pottstown

"Quick & Reliable Service"

Sam was the most helpful and gracious in all my recent dealings with Piazza Honda of Philadelphia.  In fact, all my encounters with their personnel was satisfactory.  I am very satisfied with my experience and would certainly recommend Piazza Honda of Philadelphia. 

Stephen November 2, 2010, Piazza Honda of Philadelphia

"Enjoyable"

I really have enjoyed driving the new car today.  I also enjoyed dealing with my salesman, Karl Diesel.  He was very personable and easy going.  Karl has to be one of the top salesmen up there.  I look forward to working with him again in the near future. 

Harold November 2, 2010, Piazza Honda of Pottstown

"Thank you"

I just wanted to say thank you all for your wonderful used car department.  I have bought numerous cars from you and will continue to do so!!  The used car manager is one of the best there is in the business.  Thanks for everything! I am a happy and satisfied Piazza customer. 

Mike October 27, 2010, Piazza Honda of Drexel Hill

"Professional and Personable"

Buying my new CR-V was the most pleasant experience I've ever had buying a new car!  Jess made me feel comfortable and worked out a great deal for me!  She knew every detail about my car and was very professional and personable.  I have owned two other Honda's, both bought from Piazza Honda.  I think they do a great job with every aspect of your car care buying experience!

Cathryn October 16, 2010, Piazza Honda of Reading

"Thank you"

I just wanted to say thank you and let you know about my postive experience at your dealership.  My parents are retired and  the lease was up on their vehicle so it was time for a new car.  We knew that Joe Lutz was working at your dealership, so we came to see him about a new car.  Joe was absolutely fantastic and provided my parents with an unbelievable deal on a 2010 Civic.  They love the car and we are so happy that we dealt with Piazza Honda of Drexel Hill and not another dealership.  I just wanted to let you know how lucky you are to have such a wonderful employee in Joe...he makes your dealership that much better!  Thank you again!

James October 6, 2010, Piazza Honda of Drexel Hill

"Highly Recommend"

I had a great experience bringing in my car to this dealership.  This is wonderful since many of my past experiences at other dealerships were less than satisfactory.  I would highly recommend this dealership to anyone I know.  Thank you very much!

Michelle September 20, 2010, Piazza Volkswagen of Ardmore

"Good Experience"

I always have such a good experience at Piazza Honda of Philadelphia.  They are quick, friendly and helpful.  It is the easiest thing to go in and get your car serviced.  They provide great service everytime. 

Paul July 7, 2010, Piazza Honda of Philadelphia

"Worth the 30 minute drive..."

I have an Acura dealership closer to my home, but I have and will continue to drive 30 minutes out of my way to go to Piazza Acura of West Chester, for all of my Acura service needs.  I have always been treated well and they have truly earned my business.

Olga August 6, 2010, Piazza Acura of West Chester

"Professional all the way Around"

The employees are professional, courteous, knowledgeable and pleasant.  The service work is completed correctly the first time.  It is a real pleasure to take me car in.

Judith July 22, 2010, Piazza Acura of Ardmore

"Speedy Service"

They were extremely speedy with their express oil change in the morning.  I was in and out quickly; like a blink of the eye!  Keep up the great service!!

Joy July 20, 2010, Mike Piazza Honda

"Valued Customer"

They were very accommodating, professional, and understanding.  I had two Honda cars in for service at the same time.  They were very helpful in everyway possible.  I feel like a valued customer!

Carla July 9, 2010, Piazza Honda of Reading

"This is my Hyundai dealer"

My salesperson, Brandon Daub, was excellent.  He is a very nice, knowledgeable, respectful, and a pleasure to work with.  I would recommend anyone interested in a Hyundai to go to Piazza Hyunda of Pottstown and see Brandon.  The entire experience was very pleasant.

Gloria July 1, 2010, Piazza Hyundai of Pottstown

"Relaxed, Friendly, Helpful"

The vehicle purchase experience was completed in a relaxed, friendly, and helpful fashion.  My sales representative, Dave Maness, has always greeted me with a smile and a handshake, and has personally assisted me with every visit to the dealership.  I am thrilled with my Crosstour and will purchase my next Honda from Mike Piazza.

Jeffrey July 7, 2010, Mike Piazza Honda

"Many Thanks"

We continue to appreciate your personal and professional business presence. Our respect for you honesty and integrity goes beyond the purchase of vehicles.  Many thanks and best wishes to Piazza Honda of Pottstown and their helpful staff.

Paul and Connie April 13, 2009, Piazza Honda of Pottstown

"A+"

Our salesman, Gene Drak, was outstanding!!  Most dealerships pressure you to buy, but he was amazing.  Made us feel extremely comfortable and was knowledgeable about everything we asked about and needed to know. A+

Patrick June 12, 2010, Mike Piazza Honda

"Comfortable Experience"

I felt very comfortable.  The price was very fair.  Everything was explained in terms that I could understand.  They took the time for me to be as satisfied as possible. 

Keni June 8, 2010, Piazza Acura of Reading

"Exceptional Sales Experience"

Our experience with Chris Gray and the team at Piazza was exceptional.  I would highly recommend both Chris and the dealership.  We have purchased two vehicles from Chris in the last few months and would go back to them in a heart beat.  They were great.

John May 17, 2010, Piazza Acura of Ardmore

"Fantastic Sales Experience"

My experience at Ardmore Acura was fantastic.  They were so helpful with explaining how the transition from my Honda to the Acura would occur.  I was assisted with all aspects of the purchase including the personalized settings of my vehicle.  Everyone was very professional and friendly.  I have recommended this team to several others.  I am thrilled with my new TSX.

Megan April 19, 2010, Piazza Acura of Ardmore